Full-Time Direct Sales Advisor
Job Description
Essential Functions/Core Responsibilities
· Achieving specific sales targets and maximizing sale opportunities on each and every call
· Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
· Maintain broad knowledge of products, pricing, promotions, and procedures
· Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
· Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
· Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
· Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
· Prepare complete and accurate work including appropriately notating accounts as required
· Participate in activities designed to improve customer satisfaction and sales performance
· Answer billing questions by talking through components of customer accounts
How to Apply
You may apply directly to our website: Apply Now You can reach out to us for additional questions regarding the position and application: Verbal Conversations: (636) 282-6260 Text Conversations: (636) 323 - 9985 For email you may reach out to: Kelly Lutz at Kelly.Lutz@concentrix.com We look forward to hearing from you!450 total views, 0 today