Full-Time Digital Marketing Associate
Job Description
POSITION: Digital Marketing Associate
REPORTS TO: Senior Director, Digital and Analytics
STATUS: Full-time, non-exempt
Through artistic excellence coupled with innovative, relevant programming; initiatives to connect with and grow new audiences; engagement with communities to ignite creativity across Chicago; and a modernized Opera House that is the setting for truly great experiences, Lyric is leading the advancement of opera. This collaborative vision will deliver ever more exciting, thought-provoking and inclusive audience and community experiences – while increasing the gravitational pull of our art form, our company, and our city.
The Digital Marketing Associate position is a key position on Lyric’s digital marketing team, assisting various digital team members on all digital channels, including website, email, social, digital advertising, SMS messaging, surveys, and reporting. This is an entry-level position for a person with digital savvy who wants to gain experience and skills focused on digital marketing in the arts.
Lyric is looking for a teammate keen to learn and grow their knowledge and skills. Previous experience is not required, but an interest in digital and measurement is key!
DUTIES AND RESPONSIBILITIES:
• Demonstrate leadership in accordance with Lyric’s mission and vision.
• Work within our content management system (Episerver) to create new pages on lyricopera.org, update production information, and create personalized content.
• Wireframe, design, and create emails in Prospect2 (ActiveCampaign).
• Constructing marketing automations for process like pre-event emails, website behavior-based emails, internal form notifications, etc., in Prospect2 (ActiveCampaign).
• Build, monitor, and optimize digital ad campaigns in Facebook Business Manager and Google Ads.
• Plan and set up SMS campaigns on MobileCause and Prospect2.
• Use Survey Monkey to design, create, implement, and analyze survey results.
• Create live reporting for digital channels in Google Data Studio.
• As the business evolves, so may this role. These duties may change as Lyric’s leadership identifies the need at any time.
KNOWLEDGE AND SKILLS:
• Bachelor’s degree from an accredited college or university or equivalent experience.
• Work experience in digital marketing and/or related fields.
• Proven ability to work and think independently, a detailed-oriented, motivated self-starter.
• Excellent analytical, organizational, and interpersonal skills.
• Aptitude for prioritizing and managing simultaneous projects while adhering to deadlines and collaborating with people at all levels of the organization.
• Knowledge of and passion for the arts.
• Previous experience in non-profit organizations a plus.
• Experience using a content management system, sending email campaigns, or employing a marketing automation platform.
WORK CONDITIONS:
• Sitting for extended periods of time.
• Ability to operate a computer keyboard, mouse, and to handle other office equipment.
The Lyric Opera of Chicago is committed to enhancing our diverse work environment and is proud to be an equal opportunity employer. Lyric does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
How to Apply
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