Job Description

REPORTS TO:             Director, Workforce Training and Community Development

JOB SUMMARY:

This position develops and implements eligibility, intake, assessment, case management, evaluation methods, tools, and other documents needed to support the Pathways for Academic Career Education and Employment (PACE) initiative and GAP tuition assistance program. Evaluates and interprets customer’s vocational/educational potential through aptitude and/or psychological assessments measuring interest, abilities, and work values.

ESSENTIAL JOB FUNCTIONS: Important responsibilities and duties may include, but are not limited to, the following:

• Documents shall support customized service delivery plans for program participants, as well as provide information for potential funders.
• Administers and schedules PACE cohort pilot programs and GAP tuition assistance program, and leads recruitment efforts including workshop facilitation in consultation with Business & Community Education, Cedar Valley Iowa Works, Academic Affairs, and other college programs and committees.
• Provides professional employment and training related services and activities to Center customers as part of an integrated Skills Team.
• Works in collaboration with Business & Community Education, Cedar Valley Iowa Works, Academic Affairs, and other college programs and committees on the development and implementation of existing and future PACE initiative programs, with a focus on creation of career pathways and articulation of programs between credit and non-credit programming and GAP tuition assistance program.
• Forms relationships with Community-Based Organizations to create a referral system, as well as partner agreements linking PACE program participants to support services needed to successfully enroll and complete education and training plans.
• Serves as a coach/advisor to students in PACE programming, linking students with appropriate college and partner resources.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in human services, public administration, business, or related field and one year of work experience in human services, career counseling, or education.
• Self-starter with the ability to work independently with limited supervision.
• Demonstrated ability to plan, organize, and complete advising goals and objectives.
• Knowledge of personal computer software applications, networks, and Internet search skills.
• Demonstrated effective oral, written and listening communication skills.
• Demonstrated effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
• Demonstrated ability to think critically and solve problems.
• Good judgment and ability to handle confidential/sensitive information with discretion.
• Knowledge of community resources.
• Demonstrated ability in strong interpersonal communication and presentation skills.
• Demonstrated ability to work with a diverse student population, faculty, staff, and the general public.
• Must be highly proficient using all Microsoft Office and/or Google programs.
• Must be able to travel to and from appointments and meetings.

PREFERENCES:

• Experience working career pathway programs or initiatives.

EMPLOYMENT STATUS:

Full time grant funded position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Anticipated end date of grant is September 30, 2023.

WORKING CONDITIONS:

Requires skills for succeeding in an office environment, using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.

Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with students, faculty and staff in person, by telephone and computer.

APPLICATION PROCEDURE:

• Complete online application at hawkeyecollege.edu/employment including a resume, 3 references and a cover letter that briefly addresses:

1. Describe your working knowledge with Case Management.
2. Describe your experience in recruiting employers and developing job opportunities for clients.
3. Describe your experience in interviewing and counseling clients.

• Submit online application and all required materials by the deadline.

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email eq************@ha************.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OC*********@ed.gov.

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

How to Apply

• Complete online application at hawkeyecollege.edu/employment including a resume, 3 references and a cover letter that briefly addresses:

1. Describe your working knowledge with Case Management.
2. Describe your experience in recruiting employers and developing job opportunities for clients.
3. Describe your experience in interviewing and counseling clients.

• Submit online application and all required materials by the deadline.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Education, vocational, and work force.

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