Full-Time Business Systems Analyst (Jacksonville)
Job Description
SUMMARY
Works on the implementations team for ICE’s (FKA Black Knight) Bankruptcy & Foreclosure and Bankruptcy Central (Payment Change Notification, Proof of Claim, Bankruptcy Ledger, Bankruptcy Case Activation, Bankruptcy Trustee Payment Processing) product suite. The ideal candidate will have in-depth experience in bankruptcy processing and knowledge of preparing and filing bankruptcy proof of claims. This position is responsible for collecting functional requirements, setting up test environments and working directly with the client through testing, go-live and training.
LOCATION
- Jacksonville, FL
- Hybrid schedule of Tuesday, Wednesday, Thursday onsite required. Monday and Friday work from home
RESPONSIBILITIES
- Expertly researches and documents client needs, technology, or regulations related to system design or enhancements that will impact multiple platforms and/or applications
- Creates detailed functional requirements from which coding and/or configurations will be written and implemented.
- Analyzes system impacts to client environments and procedures and provides recommendations on best practices and changes in technology accordingly
- Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained
- Conducts a variety of tests such as system, integration, readiness, and acceptance tests through the use of Excel
- Consults directly with the client and may travel to the client site
- Plays a key role in the training of client and technical support personnel on enhancements, new systems, or product-specific procedures.
- Performs other related duties as assigned
MINIMUM REQUIREMENTS
- Bachelor’s degree or the equivalent combination of education, training, or work experience
- Requires 7+ years of analytical and/or technical consulting experience
- In-depth bankruptcy processing experience
- Experience working in MSP
- Understanding of preparing and filing bankruptcy proof of claims
- Experience working in ICE’s Bankruptcy and Foreclosure application (FKA LoanSphere BK/FC, Process Management)
- Strong Excel experience with the ability to do formulas, functions, v-lookups, etc.
- Ability to travel up to 10% to client site
PREFERRED QUALIFICATIONS
- Software implementation experience
- Experience working in a technical or functional client facing role
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
- Proficiency in application testing and quality management methods, tools, and technologies
Black Knight carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
How to Apply
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