Job Description

Business Analyst – (Part-Time, Job-Share and Full-Time)

Location: Flexible

The opportunity:  

Are you solution focused, with the ability to bring people together in order to get the right results and outcomes for the business? Are you able to build solid relationships that enables you to influence key stakeholders? Do you enjoy challenging the norm and finding solutions that put the customer at the heart of everything that you do?

 

Here at Zurich we are passionate about our people and our customers which is why we are growing our workforce significantly over the next year. As a result we are looking for a team of Business Analysts to join us.

 

Our IT & Ops teams are primarily based in Swindon and Fareham so there will be some travel to these base locations when we are safe to do so. However, this role can be done flexibly and remotely so we are less focussed on location and more interested in you.

 

As a BA with Zurich, you will have the opportunity to be involved in a wide variety of projects that could be related to either our Life or General Insurance Businesses. They will be tailored to your own skills and experience, but also challenging to enable you to further develop both personally and professionally. You’ll be covering a range of topics from new product and platform launches, to technology refreshes and delivering significant business change, whilst maintaining a healthy work/life balance.

 

Working within our shared service UK Business Analysis team, you will have an opportunity to further develop your analysis skillset in a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, working with like-minded colleagues in a supportive environment to contribute to the maturity of the business analysis capability.

 

This role is available part-time, job-share or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Key Responsibilities: 

• We need you to be confident when it comes to change and able to deal with conflict and resolution, which often hinges on critical dependencies. You’ll contribute to the planning and be responsible for the analysis approach, adapting organisational standards to meet project goals
• Collaborative by nature, you’ll understand the need to work with other areas of the business with the customer at the heart of your focus. You’ll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines.
• Elicit and document business requirements, ensuring the needs of both internal and external parties are reconciled
• Perform analysis across end to end business processes to understand the system impacts
• Contribute to the functional design of the system, preparing use cases, functional specifications and other design artefacts
• Work alongside third-party providers to ensure the scoped solution fully meets the business need;
• Perform peer reviews for project artefacts to ensure specified standards are attained;
• You’ll lead and share best practice and experience with peer group to maximise effectiveness and efficiency of the department
• You’ll provide support for testing, implementation and training activities to ensure the seamless delivery of change.

Your skills and experience:

 

• You’ll be able to bring end to end experience of the project lifecycle and business analysis experience across a range of projects
• Experience of a range of requirement elicitation and documentation techniques, using a range of methodologies
• Excellent stakeholder management skills are essential for the role
• Experience of documenting use cases, functional specifications or similar
• Experience with system and user acceptance testing
• Experience of business process modelling and tools
• We’re really keen to talk to you if you’ve got BA experience and an FS background would be great but it’s not a deal breaker. We’re more interested in bringing the right talent into the team to help create, develop build this cornerstone of the business.

The reward:

 

We offer an excellent and highly competitive salary. As well as this we offer an excellent lifestyle benefits package which can be tailored to you and your circumstances. As standard you’ll get 12% pension, 25 days holiday, 3 volunteering days, annual company bonus, discounted technology, virtual GP appointments, discounted gym membership, free flu jab and discounted gadget insurance. Car allowances may be available depending on location.

At Zurich we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at interview about the flexibility you may need.

Who we are:

 

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions – then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees – people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.

 

You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

 

Further information:

 

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.

We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

We have won numerous awards for our work on Diversity and Inclusion. We are also proud to be nominated for the 2020 Insurance Times award for Diversity and Inclusion. You can read about our awards on our website.

 

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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