Job Description

“This role is currently work-from-home and will move to the office environment after the COVID-19 restrictions are lifted.”

Job Description: Work with Client Global Compensation Service Line Lead and TR lead and to support the Global Compensation Planning and Compensation Operations processes. Assist with the documentation of process, knowledge articles and employee/manager content.

Key Responsibilities:

Compensation (Main Responsibilities)

• Perform job evaluations, market pricing and provide salary recommendations (new hires, promotions, market catch ups, etc.)
• Conduct and participate in Annual Salary Surveys (Compensation Surveys – local & regional) under guidance of COE
• Interpret salary data and perform analyses to ensure Client competitive positioning within the market. Support regularly scheduled competitive pay reviews for select groups of employees (e.g. key/top talent, critical skills), proposing updates to salary ranges and hiring guidelines if applicable
• Execute and administer annual compensation planning
• Research, problem solve and respond on issues related to compensation programs, objectives and procedures raised by employees, HR and third party vendors
• Provide reporting and analytics support to Total Rewards (Service Lines, Centers of Excellence) for annual activities e.g. mandatory and annual Collective Agreement increases, off-cycle salary reviews, etc. as directed
• Prepare reports to respond to external audit and government bodies as required
• Assists in administering global recognition program. Coordinate recognition payments with payroll

Benefits (Secondary responsibilities)
• Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some social security programs
• Research, problem solve and respond on issues related to benefit programs, objectives and procedures raised by employees, HR and third party vendors (includes brokers, insurance providers, regulatory agencies, etc.)
• Perform testing activities for benefits administration systems implementations, changes and ongoing enhancements
• Develop global benefits administration systems change requirements within defined guidelines, prepare change request documentation and support implementation
• Review and monitor data integration reports to identify and address inaccuracies and systems errors
• Prepare and action monthly changes in provider portals as needed
• Prepare, manage and close enrolment windows in partnership with system provider and COE
• Liaise with system providers, local brokers and vendors as needed
• Review, action, and reconcile system generated reports as needed
• Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners
• Assist with the administration of wellness programs and vendors.
• Administer invoicing and payment processes for regional and some local vendors including validating payments, etc. within the defined vendor management framework

Leave of Absence (Secondary Responsibilities)

• Manage leave of absence and time off plans and systems (e.g. Workday, Partena, ATOSS, SCD), across the region, ensuring appropriate compliance with eligibility rules
• Coordinate communication to employees and managers as needed to support leave or time off events.
• Coordinate all necessary paperwork and filings with appropriate regulatory agencies as required
• Provide guidance on complex benefits related issues to employees, interpreting policies or plans and leveraging vendors when necessary to support resolution of inquiries.
• Participate in governance processes and annual data or process audits as required;
• Maintain policy and procedure documentation and is responsible for communicating any changes, including conducting any necessary training;
• Provide reporting and analytics support to Total Rewards COE or Payroll on an as-needed basis.

Must have requirements:
• Bachelor’s degree from an accredited university/college
• 5 or more years of experience in one or more of Compensation Operations, Benefits Administration, or Leaves Administration for the relevant region
• Experience working within an HR Shared Services delivery model
• Experience working in a rapid, fast-moving environment which is both complex and changing
• General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region
• Experience working in a multi-cultural/multi-country work environment
• Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs
• Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities
• Experience working on highly visible projects with multiple partners

Ideal Candidates Would Also Have:
• Experience working with global/region relevant current Client HR and TR enabling systems : ServiceNow, Thomsons’ Online Benefits Admin/Darwin, Morneau Shepell’s Ariel Enrollment in a Compensation specialty certification to demonstrate theoretical understanding and application of Compensation practices
• Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups
• Demonstrated continuous improvement mindset
• Professional Compensation Certification(s) would be an asset
Additional Job Requirements:
None

How to Apply

Job Types: Temporary.

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