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22 Apr 2024
Full-Time Automotive Store Manager
Job Description
Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Responsibilities
- Customer service
- Drive store sales & promotions
- Build Customer Satisfaction & Loyalty
- Creating Results for Teammates, Customers and the Company
- Understand alternative tire sourcing and competitors
- Payroll, budgets and store goals
- Responsible for record keeping and relevant financial information
- Manage, schedule and assign staff according to their skill level
- Attend paid training to stay up-to-date with new developments in the automotive service industry
- Follow up with customers to obtain feedback and ensure they are satisfied with received
- Other duties as assigned
Minimum Qualifications
- High School Diploma or equivalent
- Demonstrated success in retail sales management
- Problem solving as it relates to customer complaints
- Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
- Teammate and customer communication skills
- Negotiation and conflict resolution skills
- Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
- Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position
Preferred Qualifications
- High school degree or equivalent is required
- 2 year college degree or equivalent
- 5 years Automotive management experience
How to Apply
To apply, please follow the link below to our official application. Firestone Store Manager (myworkdayjobs.com)108 total views, 0 today