Job Description

Job Summary

The Admissions office is looking for an Admissions Specialist to join their team.  This position will primarily plan and coordinate group visits and on campus events through the Admissions office as well as oversee the student ambassador program. Additionally, this position assists the Admissions office in daily communication, phone, email, walk-ins, and scheduling requests. The Admissions Specialist will recruit, and enroll prospective students to the college through a variety of methods including individual visits, high school visits, college fairs, groups visits and events.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body. Hawkeye Community College has more than 50 career and technical programs and liberal arts transfer programs.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

• Coordinates, plans and implements on campus and virtual recruitment visits and events (i.e. Experience Hawkeye Visit days, High School group visits, career exploration and diversity events).
• Recruits, hires, trains, schedules and assigns tasks to student ambassadors (Admissions student workers).
• Purchases, tracks and updates Admissions inventory.
• Creates and maintains event tasks and timelines to assure all details are handled for visits and events.
• Creates, sends and coordinates event communications and registrations.
• Recruits and advises prospective students via college fairs, visits to assigned high schools, and individual appointments.
• Provides accurate information to prospective and current students, parents, and the general public on Hawkeye Community College’s programs, degrees, application processes, financial aid information, and student referrals.
• Performs other related professional duties as assigned.

Minimum Qualifications

• Associates degree and experience in sales, public speaking, public relations, marketing, communications, social sciences, business, education or related degree.
• Demonstrated 1-year experience in planning and/or facilitating events and/or group meetings/visits.
• Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public.
• Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, staff and general public.
• Demonstrated strong presentation skills.
• Demonstrated ability to work on multiple tasks and to work independently.
• Demonstrated ability to understand and follow complex oral and written directions.
• Demonstrated ability to complete multiple tasks with frequent interruptions and high volume of work with deadlines.
• Demonstrated strong computer skills including a proficiency in Microsoft Office and Google Suite programs.
• Demonstrated ability to handle confidential/sensitive information with discretion.
• A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and vibrant, diverse, equitable and inclusive learning and working environment.
• Demonstrated ability to work flexible schedule to include, on occasion, evening and weekends.
• Valid driver’s license, insurable.

Preferred Qualifications

• Bachelor’s degree
• Ellucian experience.
• Experience with a Customer Relationship Management (CRM) system.
• Customer service or sales experience.
• Experience in post-secondary education.
• Experience in Admissions.

Employment Status

Full time, hourly position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

Working Conditions

Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a resume.
  • Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
  • Submit/upload a cover letter addressing the following:
    • Describe your experience planning events and/or group meetings/visits.
    • Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
    • Describe any experience you have had with college admissions and/or recruiting.
    • Describe your experience handling and scheduling multiple projects and deadlines.
    • Describe your experience working with diverse populations.
  • Submit the online application and all required materials by March 15, 2022. Preference will be given to applicants who submit the required materials on or before March 15^th.  This position will remain open until filled.

Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email 

eq************@ha************.edu











, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: 

OC*********@ed.gov











. 

If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

How to Apply

Application Procedure

• Complete an online application at hawkeyecollege.edu/employment
  • Submit/upload a resume.
  • Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
  • Submit/upload a cover letter addressing the following:
    • Describe your experience planning events and/or group meetings/visits.
    • Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
    • Describe any experience you have had with college admissions and/or recruiting.
    • Describe your experience handling and scheduling multiple projects and deadlines.
    • Describe your experience working with diverse populations.
  • Submit the online application and all required materials by March 15, 2022. Preference will be given to applicants who submit the required materials on or before March 15^th.  This position will remain open until filled.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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