Job Description

Please Apply Here:

https://ltmwebprod01.dpsk12.org/ltmprod/xmlhttp/shorturl.do?key=6WI

DEPARTMENT OF TECHNOLOGY SERVICES (DOTS)

Traditional 235 work days 

FTE: 1.0

Salary Range: $71,481 – $89,350

Essential Functions and Objectives:

Administers and manages activities within a specific area of a responsibility. Serves as the subject matter expert and applies gained knowledge to execute, maintain and improve systems, programs, or processes.

Responsible for all aspects of product management, development, and maintenance efforts associated with the district’s Learning Management Systems (LMS). Manages the products, prioritizing product and customer requirements, increasing product awareness, and working closely with IT to deliver winning products.

– Provides various support and conducts activities related to logistics, reporting, training, communications, and processes. Participates in the planning and implementation of new initiatives.

– Assesses and troubleshoots escalated problems and applies expert understanding to resolve complex challenges of stakeholders; focuses on root cause identification in order to achieve systemic and sustainable improvement. Approves and documents exceptions for compliance record keeping and reporting. 

– Ensures appropriate key stakeholder involvement in planning, goal-setting, and implementation to achieve buy-in of work products. Ensures purposeful, positive and professional interactions and relationships with all stakeholders; enables consistent application of work products across the district.

– Identifies opportunities for improvement, prioritizes, and recommends solutions to management. Implements approved enhancements to ensure consistency across the district. Identifies opportunities to reduce costs; analyzes available data, trends, and feedback, and ensures compliance with expectations for optimal operation and goal achievement. 

– Coordinate with academic and technology departments to provide professional development, and ongoing support to principals, teachers, students, and other users to enable the successful usage of the Learning Management system (LMS) and practices in teaching and learning in our classrooms and district.

– Promote and support LMS integrations with the student information system, third-party vendors, and district systems; be a liaison between customers, vendors, and DPS departments.

– Collaborate with other Department of Technology Services (DoTS) teams to troubleshoot and problem solve issues as they relate to LMS. Develop support matrices as needed to identify. Collaborate with the training team to design, develop, and deliver training materials related to the systems.

– Proactively identify/detect, analyze, forecast, and monitor emerging patterns/trends, data anomalies, and process optimization opportunities.

– Partner with, mentor, and train strategic stakeholders and Subject Matter Experts (SMEs).

– Manage ad hoc tasks amidst visible and aggressive deadlines. Manage focus/scope when interacting with key stakeholders at all levels of the organization enterprise-wide.

– System admin duties, such as managing users’ roles and permissions, maintaining grading scales, as well as other administrative tasks. Modify, maintain, and document, resolve, or escalate issues with the products.

Knowledge, Experience & Other Qualifications:

– Five (5) years Product Management or equivalent experience (preferably a mixture of education and industry).

– Three (3) or more years of demonstrated ability to work with schools and understand best educational practices.

– Three (3) or more years of experience in effectively training and supporting product end users.

– Valid Colorado Driver’s License, appropriate insurance coverage, and acceptable driving record for the past three years.

– Excellent interpersonal, analytical, critical thinking, problem-solving, and organizational skills.

– Excellent communication skills, both verbal and written, and the ability to effectively interact with a wide range of individuals with varying degrees of technical knowledge and expertise.

– Effectively handles multiple demands and competing deadlines.

– Works collaboratively with others on a team.

– Solid understanding of academic assessment tools and processes.

– Advanced proficiency with Google apps.

– Functional understanding of multiple school district student data systems.

– Knowledge of dashboard, portal concepts, and best practices.

– General knowledge of data analytics.

– Familiarity with product management concepts and methodologies, preferred.

– User Experience Design knowledge; practical experience a strong plus.

– SQL Database Experience a plus.

– Consistently and accurately set expectations, and gain buy-in as necessary.

– Balance interests of Academics, Business & IT, and prioritize tasks accordingly, preferred.

Education Requirements:

– Bachelor’s Degree in Education, Accounting, Finance, Marketing, Business, Computer Science or Statistics is required.

– Master’s Degree in Education, Accounting, Finance, Marketing, Business, Computer Science or Statistics is preferred.

Other information:

The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!

About Denver Public Schools:

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation.  DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.  

DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth.  Learn more at dpsk12.org.  

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

How to Apply

Job Types: Full-Time. Salaries: 60,000 - 80,000.

172 total views, 0 today

Apply for this Job