- DCPG Customer Service RepresentativeRecruitDQ – Posted by RecruitDQ
Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States
- CincinnatiOhio, United States
- Date Posted
- 11 Nov 2019
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- Outpatient Clinicianspectrumsys – Posted by spectrumsys
This position is offering a $1,000 bonus for new hires! Spectrum Health Systems is Currently hiring a Master’s Level Clinician in our outpatient treatment program on Lincoln Street in Worcester, Massachusetts. Spectrum is a recognized leader in addictions treatment providing high quality client-focused services. Spectrum's outpatient counseling program serves adults with addiction and co-occurring disorders. Spectrum’s outpatient clinical staff provide individual and group treatment in a setting consistent with evidence-based models. Spectrum offers competitive salaries with a bonus structure, benefits including an extensive training program in trauma informed care, certified CADAC and LADAC programs, and appropriate supervision to bring individuals to licensure. Spectrum also offers comprehensive benefits including but not limited to: health/dental/vision/disability insurances, paid time off, 401k with company-match, and tuition reimbursement/assistance. We also offer a loan repayment program for our master's level clinicians. Pay Rates for Clinicians are: $46,000-$46,000 annually for non-licensed clinicians $53,000-$61,000 annually for licensed clinicians Qualifications: •Master’s degree in a clinical field required. Licensed professionals encouraged to apply (LICSW or LMHC). •Experience working in a clinical or social service setting and demonstrated ability to work with individuals and families •Ability to work both independently and as a member of a team is essential.
Location: WorcesterMassachusetts, United States
- WorcesterMassachusetts, United States
- Date Posted
- 22 Jan 2020