Application Engineer - 200003M2

Full-Time

We are looking for a talented Application Engineer to join our team specializing in hydrogen fuel cell power systems technology for our #NewPower Business Unit in Mississauga, Ontario.   In this role, you will make an impact in the following ways: * Provide customer support by responding to requests for quotations with customed detailed analysis of product costing, schedule of creation, tooling costing, and submittal of design and process improvements. * Work with engineering, sales, and production staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers. * Provide product technical engineering information by creating and giving presentations on customer proposals. * Prepare cost estimates by studying blueprints, plans, and related customer documents. * Consult with engineers, production, and other professional and technical personnel to meet customer’s needs.     To be successful in this role you will need the following: * Bachelor’s Degree in Engineering, Mechanical, Electrical, or related discipline. * Minimum three to five years of experience in a similar role, developing and reading technical documents. * Strong knowledge of CAD models and the ability to create and give 3D representations of finished goods, 3D representations of tooling, etc. * Ability to compose detailed bill of materials and to utilize custom metrics and analytics for proposals and customer quotations. * Minimum two years of experience in a field engineer role a plus. * Working knowledge or an interest in hydrogen fuel cell technology and hybrid electrical systems.     At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.   Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.   The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check as well as Education and Work Experience Verification.  

Location: MississaugaOntario, Canada

MEA Development Specialist - 2100000L

Full-Time

We are looking for a talented MEA Development Specialist to join our team specializing in hydrogen fuel cell power systems technology for our #NewPower Business Unit in Mississauga, Ontario.   In this role, you will make an impact in the following ways: * Development of Catalyst Ink for both Fuel Cell and Electrolyzer applications by ensuring all quality and process measures are adhered. * Develop MEA product specifications for different applications. * Understand and tailor the product to the key tunable to address cost, performance, and durability * Manage technical swim lane with all key suppliers, purchasing, and quality function for research, development, and production. * Develope critical protocols for MEA characterization, durability, and reliability. * Interface with testing skills. * Participate in writing winning proposals to various government bodies.     To be successful in this role you will need the following: * Advanced degree required (PhD or Master) in Electrochemistry. * Minimum five years of experience in a similar role with an emphasis on MEA research and development. * Experience with Failure analysis of the GDL, MEA, Catalyst, bipolar plate for product improvement. * Prior experience in a global matrix organization in a manufacturing environment highly preferred. * Excellent communication skills.   At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.   Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.   The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check as well as Education and Work Experience Verification.

Location: MississaugaOntario, Canada

Financial Analyst - 200003LH

Full-Time

We are looking for a talented Financial Analyst to join our team specializing in hydrogen fuel cell power systems technology for our #NewPower Business Unit in Mississauga, Ontario.   In this role, you will make an impact in the following ways: * Responsible for the preparation of various financial analyses and reports, including month end close. * Drives and leads improvements initiatives in processes, analysis, and management reporting. * Ensures financial data quality and accurate forecasting. * Collaborates and builds relationships within a global team. * Communicate effectively through various means with internal and external customers.     To be successful in this role you will need the following: * Bachelor’s Degree in Finance, Accounting, or related discipline. * Minimum three to five years of experience in a similar role, with an emphasis on financial analysis, budgeting, forecasting, financial modelling, and month end close. * Prior experience in a global matrix organization in a manufacturing environment. * Advanced MS Excel skills. * Experience with US GAAP a plus. * Accounting certification a plus.

Location: MississaugaOntario, Canada

Senior Systems Engineer (21-01268)

Temporary

Long Term Contract for a Senior Systems Engineer, Product Engineering (No corp. to corp. or 3^rd party) WHAT YOU WILL DO:

• Sustain best-in-class medical devices through continuous design improvements, regulatory submissions, and market expansions using a broad knowledge of systems engineering, verification, and validation experience.
• Work within a cross-functional team to provide system-level expertise on fielded products, including but not limited to neurostimulation and radio-frequency (RF) ablation Class I and Class III (implantable, non-life sustaining) devices and accessories.
• Help to develop or refine customer, system, and product level requirements across a range of neuromodulation and RF ablation therapies.
• Design or revise test protocols to generate evidence for system-level verification reports and product submissions.
• Conduct feasibility studies, technology assessments, and system device characterization for existing and emerging product development.
• Executes verification and characterization testing using lab equipment such as oscilloscopes, multi-meters, power supplies, spectrum analyzers, protocol analyzers, and logic analyzers.
• Support emerging issues from fielded devices, providing research and background of interfaces, interactions, and indications based upon the device design, documentation, and product usage.
• Provide input to requirements and evidence tracing, design, process and application FMECAs, hazard analysis, and usability compliance checklists in support of the product throughout its lifecycle.
• Interface regularly with a cross-functional project team to ensure products and systems meet applicable quality and regulatory standards.
• Maintain positive and cooperative collaboration with all employees, customers, contractors, clinicians, and vendors.
• Comply with company policies, training, operating procedures, processes, and work instructions.
• Performs other related duties and responsibilities, on occasion, as assigned.

• BS Degree in biomedical, mechanical, electrical, or related physical science.
• Minimum of 7 years of relevant work experience in high reliability design with a firm understanding of device development and design controls.
• Demonstrated ability to apply understanding of systems engineering and design verification tasks to drive resolution within assigned projects.
• Demonstrated ability to effectively integrate information from varied disciplines including Design Quality, Manufacturing, Marketing, and Regulatory Affairs.
• Strong verbal and written communication ability, organizational/follow-up skills, attention to detail, and analytical skills, with demonstrated leadership capability in team settings and ability to leverage and/or engage others to accomplish projects.
• Ability to work within a team or as an individual contributor in a highly matrixed, schedule driven, geographically diverse business environment.

• Ability to travel approximately 10%, including internationally.
• Meet commitments in timely manner and maintain regular and predictable attendance.

• Masters or Doctoral Degree in biomedical, mechanical or electrical engineering, or a biological or physical science or medicine.
• Broad level of system, board, and package experience. Demonstrated ability to work with multiple types of component/supplier specifications and trade-offs. Worked with many implementations of digital and analog systems from concept to manufacturing. Understands custom ASIC implementations and considerations on cost, power, and time to market.
• Developed fixtures for electrical testing, worked with multiple kinds of test equipment including power supplies, benchtop multimeters, oscilloscopes, spectrum analyzers, wireless protocol analyzers, network analyzers, active loads, and LCR meters. Has LabVIEW or similar test automation experience for low-volume verification or validation testing.
• Direct experience in medical implantable design, including hermetic packaging, source-selection based on FIT/MMBF data, HTOL, burn-in, and verification and validation activities. Used medical device standards such as ISO 14708-1, ISO 14708-3, ISO 60601-1, ISO 13485, IEC 62304, FDA 21 CFR 820 to drive system and product requirements. Worked with requirements tracking tools and documentation control systems, and has drafted engineering protocols and reports.
• Experience in current-source drive topologies, PWM PI control systems, BLE, titanium hermetic enclosures, nano-amp scale low power design, with a basic understanding of battery requirements for implantable medical applications.
• Publishes results in patents and trade conferences.

Location: PlanoTexas, United States

Trial Suppliers Manager (21-01079)

Temporary

This position is responsible for the supply planning and inventory management of clinical supplies required to support global clinical research and development studies during phases 1-4. The individual must partner closely with clinical, regulatory, quality and production associates to ensure timely delivery of supplies to study participants. Detailed Position Responsibilities: • Collaborating with internal and external Customers and Service Providers, including but not limited to Clinical Research and Development, Global Study Management and Monitoring (GSMM), Project Management, Client Affiliates, Medical Affairs (MA), Regulatory, CMC, QA, Packaging Vendors, CRO’s, IRT Organizations, and Global Clinical Supply Chain Functional Operations to ensure all needs are met. • Working with teams for optimal use of the investigational material supply chain to achieve study and corporate goals. • Identifying and supporting strategies for continuous improvement and departmental and/or inter-departmental projects. • Co-creating clinical and development timelines and directly responsible for communicating timelines and investigational product strategies to Study Teams as well as cross-functional teams. • Proactively defining, planning, and communicating clinical supply strategy in support of global clinical studies, as well as monitoring and reacting to unforeseen clinical demand changes. • Developing supply forecasts through evaluation of the clinical development plan and protocol analysis. • Reviewing and providing input for draft medical protocols to develop packaging and labelling configurations and create packaging specifications in collaboration with Clinical Operations partners. • Collaborating with Global Clinical Supply Chain functions and external Vendors on the package design and label development for investigational product to meet all protocol and regulatory requirements. • Monitoring long-term inventory and allocation strategies considering drug recertification, country specific regulatory requirements, international drug shipment and overall demand. • Performing analytical assessments of drug utilization as it pertains to current forecasts versus inventories and creating product orders as needed. • Working with third party vendors to ensure the timely, efficient, high quality, cost effective execution of all outsourced clinical supply activities. • Ensuring releasable supplies for all assigned compounds and Protocols considering country Regulatory and QP Release documentation and requirements. • Initiating, reviewing and approving IRT specifications. Participating in user acceptance testing. • Developing investigational product distribution strategies maintaining distribution and supply strategy at depot and site level according to study (and IRT) requirements. • Actively participating in Trial Supplies Management Functional team, Study Team, Country Medical Affairs Affiliate & CSC Matrix Team Meetings providing all relevant data and documentation prior to each meeting, highlighting any risks and mitigation required. • Actively supports the CSC Budget Process. • Acting as the main Clinical Supplies contact person for the assigned Compound and associated studies, lead communications regarding global supply strategy with Study Team or Country Affiliate Medical Affairs team as appropriate. • Proactively identifying strategic and operational issues and develop proposals outlining solutions. • Managing conflicts / issues with internal and external partners and customers. • Demonstrating strong knowledge when presenting clinical supply processes at cross-functional meetings and actively participates. • Ability to coach new Trial Supply Managers on individual tasks. • Participating in training efforts for external functions on clinical supply processes to facilitate improved cross-functional relationships. • Speaking at Investigator Meetings as required. • Traveling as required (<10%). • Writing of / input to departmental SOPs. • Performs other tasks as assigned. Desired Experience Required: • Moderate / Strong knowledge of the global drug development process and global regulatory requirements. • Proficient and strong analytical skills. • Strong communication and negotiation skills. • Proficient and strong Project management skills. • Strong knowledge of Forecasting and Planning and proficient knowledge of related areas, i.e. Manufacturing, Packaging & Labelling, IRT, Logistics, Quality, Stability, etc. • Proficient knowledge of import / export requirements. • Proficient/Strong knowledge of IRT and CTMS systems. • Proficient / Strong knowledge of industry technology. • Applies and drives Forecasting and Planning activity as it relates to protocol. • Ability to build/drive internal team consensus. • Translates broad strategies into specific objectives and action plans. • Team and individual leadership (lead courageously). • Oral and written communication (fosters open communication). • Conflict resolution (manages disagreements). • Negotiation (Manages Execution, Results Driven, Analysis of Issues, Effective Speaking, Builds Relationships). Ideal Candidates Would Also Have: • Coaching and mentoring (fosters teamwork). Other Qualifications: • Bachelor’s degree required. • 2 years of relevant work experience required, preferably in a pharmaceutical environment. • An equivalent combination of education and experience may substitute. Additional Job Requirements: None

Location: SummitNew Jersey, United States

Data Manager (21-01063)

Temporary

Data Operations Manager Location: Cambridge, MA (This position will begin fully remote but will transition to on-site in the future.) Typical work hours: 9am-5pm with some flexibility in start/end times; No weekend or OT work expected for this contractor We are looking for an enthusiastic, thorough, and collaborative Data Operations Manager to support ongoing research through enabling seamless access to high-quality data. Job functions: • Deliver operational excellence in data management and governance, focusing on effective management and completion of Research & Early Development informatics and data management projects with small to medium scope and complexity • Provide team leadership and management to proactively identify and mitigate data quality issues, and respond to data source changes or outages, as well as escalations from stakeholders • Prioritize data support operations needs based on impact and an ability to improve the overall stakeholder experience • Evaluate issues/needs and engage appropriate resources to develop, enhance, and automate processes for queuing and prioritizing data management and curation requests • Partner with data managers, data scientists, and data engineers to continuously improve the breadth, depth, and capabilities of our data quality monitoring and operational support tooling and processes Required: • Bachelor's degree in a related discipline with at 5-7 years of experience in biomedical data management, data engineering, quality assurance, assay development, specimen data management or related discipline • Extensive experience managing, processing, and applying quality control metrics and processes to a wide range of data types in support of R&ED • Solid knowledge of GDPR and national data protection laws • Experience with project management tools and methodologies • Superior proficiency with Windows OS and MS Office • Excellent written and verbal communication, comfortable working independently and as part of a collaborative team, and excellent critical thinking, analytical skills, and judgment Nice to have: • Prior experience with biological data, knowledge of molecular biology techniques e.g. sequencing, qPCR, flow cytometry, immunoassay etc. • General understanding of cloud computing / data storage concepts (S3, NSF) • Demonstrable ability to work among a large multidisciplinary team • Experience working in a dynamic fast-paced environment with shifting priorities

Location: CambridgeMassachusetts, United States

Utility Position

Full-Time

Location: Pine BluffArkansas, United States

Product Manager - Trellis

Full-Time

Location: Anywhere

Managing Editor

Full-Time

RESPONSIBILITIES:

• Responsible for planning and managing monthly editorial calendar and long-term planning, story ideation and pitch workflows, deadlines, and general management of publishing schedules
• Maintain an organized system of all pitches, keeping a database of ideas, assigning, keeping track of deadlines, etc.
• Prioritize traffic growth by tracking performance metrics and trending topics
• Proactively create and manage new workflows as needed to enable writers and editors to work efficiently and effectively
• Have a keen eye for content that should be curated for our website combined with the initiative to get posts done
• Daily communication with VP of Content on big picture goals
• Daily communication with writing staff ensuring deadlines are being met
• Will work alongside senior editors to approve, edit, and manage features and original reporting
• Finalize articles for SEO
• Manage organization and timeline of sponsored stories
• Analyze our content and come up with ways to make it better
• Contribute written content when needed
• Should be comfortable being on camera to contribute to @theeverygirl Instagram channel through stories and posts when needed

• A proven and detail-oriented journalist who can generate, write and edit compelling stories, while maintaining the practical focus of a leader and operations manager
• Ability to turn around copy and post content on tight deadlines
• Creative and understand how to best serve content to audience
• Strong ability to multi-task
• Have a go-getter mentality
• Minimum 3 years of online editorial experience required
• Minimum 3 years of management experience
• Proven relevant experience in online media
• Thorough knowledge of WordPress
• Thorough knowledge of web-based content and social media
• Experience with Google Analytics
• Experience and understanding of SEO optimization

Location: Anywhere

DE&S Sales & Disposals Delivery Lead

Full-Time

Salary £32,300 - £38,000 per annum (plus benefits). Job description The role manages a range of internal and external stakeholders to deliver customer requirements and is responsible for developing and supporting the delivery of sales and disposals campaigns within a team. The DESA has four key objectives for all of its sale activity: Maximise the receipts for the MOD, ensure that legal and environmental requirements are met, provide Defence Engagement opportunities and finally, provide opportunities for British industry. This vacancy Is specifically located in the Defence Equipment Sales Authority (DESA) which is the sole authority for the sale and disposal of all defence materiel that can generate revenue (excluding infrastructure, land and nuclear). The DESA offers a range of supply options including Government-to-Government (G2G) sales or alternatively, sales through various commercial routes. DESA operates a number of bespoke commercial contracts in order to manage the high volume of disposal requirements, ranging from surplus inventory, to hazardous waste and scrap metal. As one of our Sales & Disposals Delivery Leads, you will manage a small team, contributing to providing assurance and propriety of the Sales Process to achieve the Annual Target Forecast of Receipts for the Front Line Commands in the relevant Command Acquisition and Support Plan (CASP), from current Contracts & Government to Government Sales Agreements. You’ll ensure that the interests of all relevant UK MOD agencies are addressed through the appropriate decision-making groups including Defence Export policy. With regular engagement with appropriate UK Industry, you’ll support the team to maximise the potential opportunity for them to provide post-sales support to the Customer. Through the appropriate project teams, you will work with the leads to supply technical engineering advice and support to Commonwealth and foreign governments operating ex-UK military equipment and after-sales point of contact for spares support. To be successful your CV must demonstrate the proficient working knowledge/experience of: • Managing semi-complex projects to time, cost and performance, ideally in a Sales & Disposals environment • Experience working with customers ensuring high quality delivery • An ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business • Management of Contracts • Flexible attitude and approach to work, with the ability to manage own workload • Management skills and ability to improve your performance and that of a small team The position is both challenging and exciting for those looking to learn and develop their skills within the business. You will be conscientious in your work with the ability to work independently and in a team environment with accurate and informative input. Strong communication skills (both written and oral) will prove successful combined with IT proficiency in Microsoft Office (Outlook, Word & Excel). Experience in the following is beneficial but not a necessity: • Knowledge or experience of Defence equipment • Sales and/or disposals experience • Previous experience in either Government, Defence or large complex organisations. Responsibilities

• Provide sales and equipment advice and support to potential customers in the UK and overseas to ensure deliver sales and disposals activity • Act as the SME and SPOC for designated materiel • Support sales and disposal campaigns (incl. the production of materiel factsheets for marketing purposes) utilising PPM processes and in accordance with the relevant policies and processes. Manage post-sale support activity, in accordance with policy. • Manage inward visits from customers, working closely with stakeholders and confirm all clearances and approvals are in place • Draft business cases for the sale of equipment, ensuring consistency with JSP101 and Business Case requirements • Coordinate with DE&S Project Teams and TLBs to understand and capture the materiel condition; manage ITAR or ASSC applications; and understand the capability of the equipment being sold • Manage significant disposal activities, liaising closely with the customer to understand their requirement and working alongside commercial to develop a disposal strategy • Manage DESA Commodity Sales & disposals Contracts in accordance with the Terms and Conditions to ensure delivery of an effective, compliant service for stakeholders. • Manage the Commodity Section, to provide a prompt and efficient disposal service provision on behalf of MOD and OGDs. What you will be assessed against To be found successful you must demonstrate the following essentialcriteria: • Managing semi-complex projects to time, cost and performance, ideally in a Sales & Disposals environment • Experience working with customers ensuring high quality delivery • An ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business • Management skills and ability to improve your performance and that of a small team • Hold a full UK Driving License If you are invited to an interview, you will be assessed against the following technical competencies: • Sales and Disposal Strategies Management • Equipment Appraisal If you are invited to an interview, you will be assessed against the following behaviours: • Leadership • Communicating and influencing What's in it for you? You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more. Find out more about what we offer by clicking hereor by using 'The Little Book of Big Benefits' booklet PDF at the bottom of this page. Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers. About your team Corporate Services Group (CSG) is pivotal in enabling effective business operations. We are a professional body of people who undertake a diverse range of challenging activities which are integral to Defence procurement and support. CSG are represented in every area of the organisation enabling the successes of DE&S.

Location: BicesterEngland, United Kingdom

DE&S Software Safety Consultant

Full-Time

Salary £43.350 - £51.000 Job description The Engineering function of Defence Equipment & Support (DE&S) is looking for Software Safety Consultants to join the Internal Technical Support (ITS) team. In the Engineering function, you will be joining one of the biggest functions within DE&S. The ITS Independent Safety Environmental Audit (ISEA) team is a significant and growing area of consultancy, providing the business with independent Safety and/or Environmental audit or advice services. The Programmable Elements (PE - Software and Complex Hardware) Specialism team are currently seeking to recruit suitable personnel to grow the current team enabling greater support to project and programme PE safety activities across DE&S. Please note: some of these posts will be restricted to sole UK nationals only. Responsibilities You will provide expert independent PE safety advice and audit, in support of project and programme activities. You will provide an increasing catalogue of services to Delivery Teams, assuring the delivery of safe and suitable equipment to the Front Line, which encompasses functionality through PE. The role will focus on assurance of process compliance against Software Safety Defence Standards (Def Stans) and associated Recognised Good Practice (RGP) standards, rather than the Independent Technical Evaluation of software systems. Your responsibilities will include, but not be limited to, the following: • Improving contract/delivery times and increase consistency by identifying and spreading Safety and Environmental best practice across DE&S • Scoping fixed price technical consultancy tasks to meet customer needs and be deliverable to cost, time and quality • Managing delivery of fixed price technical consultancy tasks to customer satisfaction, cost, time and quality • Helping clients solve complex PE safety challenges and problems • Working on complex products, systems and services • Providing independent PE audit capability against a catalogue of services to provide best practice and best value to the customer • Administering knowledge and experience of Audit and review of PE Safety Management Plans (PESMP), PE within Safety Cases & PE Safety Summary report (PESS) or equivalent industry artefacts • Providing stakeholder management to senior levels and acting as the PE independent Subject Matter Expert to challenge delivery teams and industry partners on best practice, acceptable and proportionate means of compliance, continuous improvement, risk analysis and mitigation techniques • The ability to provide professional expert consultancy services to a range of stakeholders What you will be assessed against To be found successful you must demonstrate the following essential criteria: • Programmable Elements engineering experience from within regulated industry (e.g. defence, aerospace, automotive, nuclear) • Demonstrable ability to scope and deliver high quality outputs to time and cost against developed programmes of work • An understanding of PE within systems, PE reliability, systematic failure, Commercial Off-The Shelf (COTS) defence equipment and the reuse of PE (‘proven-in-use’) • An understanding and knowledge of developing clear, logical and convincing PE safety arguments in support of safety assessments or safety cases • Experience delivering technical consultancy services in a commercial environment • A minimum of Level 6 (e.g. BEng) qualification in Software, PE Engineering or Systems Safety (or other relevant subject) OR extensive relevant experience It would benefit your application should you be able to demonstrate the following desirable criteria: • Training related to PE related safety standards (e.g. IEC 61508) and an understanding of Def Stan 00-055 (Requirements for Safety of Programmable Elements in Defence) • Understanding and experience of PE within military domains (Maritime, Weapons, Air or Land) If you are invited to an interview, you will be assessed against the following technical competencies: • Application of Analytical Techniques • Technical Risk Management If you are invited to an interview, you will be assessed against the following behaviours: • Leadership • Managing a quality service What's in it for you? You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more. Find out more about what we offer by clicking here or by using 'The Little Book of Big Benefits' booklet PDF at the bottom of this page. Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers. About your team Cutting-edge engineering and science is a critical component in delivering modern, battle-winning technologies to all branches of the armed forces. Engineering is the largest business area within DE&S – and it’s one of the most fulfilling too. From managing technical risks, engineering resources and services, to defining and assuring best practice, our engineers are exemplars both within DE&S and our industry partners and professional bodies. Please click the link below to apply by creating an account and upload your details.

Location: BristolEngland, United Kingdom

Progression Sales Executive

Full-Time

Steps To Work is an established Employment and Training Provider within the West Midlands. We have the following vacancy within our current BBO Evolve Project, which supports participants in the Lichfield, Tamworth, Cannock and East Staffordshire areas.

Progressions/Sales Executive

Location: WalsallEngland, United Kingdom

Secondary Market Technology Client Advisor

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Serves as a team contributor on the Optimal Blue Client Services team responsible for supporting client's system relative to the organization's business. Acts independently or as a member of a team responsible for providing technical guidance specific to the Optimal Blue Product and Pricing Engine. GENERAL DUTIES & RESPO NSIBILITIES * Maintain customer relationships; proactively provide customers with helpful information regarding the system and make suggestions on how to use the system to its full capacity. * Complete defined Client Advisor/Product training to obtain complete understanding of the system * Converse with customers by phone/email/live chat addressing any questions, problems, and ongoing training * Stay informed on new release changes and new products * Demonstrate excellent customer service evidenced by customer feedback and performance reviews * Analyzes system impacts to other systems and processes. Provides recommendations on best practices and changes in technology accordingly * Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process * May play a key role in the training of client personnel on enhancements, new systems or procedures * Performs other related duties as required EDUCATIONAL GUIDELINES A Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Outstanding interpersonal skills with a "Get it Done" attitude * Premier customer service skills * Experience in residential mortgage industry * Secondary Marketing experience is a plus * Familiarity and experience with mortgage technology including PPEs, LOS etc * Familiarity and understanding of the loan process from origination to sale * Familiarity with investor rate sheets and product guidelines GENERAL KNOWLEDGE, SKILLS & ABILITIES * Excellent customer service skills that build high levels of customer satisfaction for internal and external clients * Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) * Willingly shares relevant knowledge and expertise to other resources * Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills * Ability to persuade and influence others on the best approach to take * Organizational and time management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed * Is resourceful and proactive in gathering information and sharing ideas Technology Business Consultant I Entry-level role. Basic skills with moderate level of proficiency. Generally performs tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires one to three years of experience in the residential mortgage origination industry processes from the beginning to post closing. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knig ht’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: PlanoTexas, United States

Trade Operations Administrator

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. Optimal Blue, now part of the Black Knight family, is a leading provider of secondary market solutions and actionable data services, which enables Black Knight to deliver even more innovative and integrated solutions to transform the mortgage and secondary market industries. JOB FAMILY DESCRIPTION This is an entry level position working for with Optimal B lue's Secondary Services and Resitrader technologies. This position will introduce the candidate to the secondary marketing sector of the mortgage origination industry. Responsible for working under the direction of the Operations Team Lead in confirming MBS trade transactions and balancing client MBS trade positions. Also responsible for helping support Optimal Blue's Resitrader loan trading platform and performing other reporting and data extraction duties. GENERAL DUTIES & RESPONSIBILITIES * Ensure accuracy of MBS trades executed by the Optimal Blue Analyst Team on behalf of clients * Reconcile Optimal Blue system trade positions with records of client broker/dealers * Address any discrepancies with traders and counterparties * Ensure accurate and timely data and trade flow through Resitrader platform * Manage Resitrader account profiles and access * Assist with business/pricing projects * May be responsible for other miscellaneous research projects * Performs other related duties as assigned EDUCATIONAL GUIDELINES Bachelor’s degree in Finance, Economics or other related discipline or the equivalent combination of education, training, and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Ability to learn and comprehend the mortgage origination process, mortgage securities and markets through on-the-job training * Strong quantitative skills with solid grounding in basic mathematical and statistical concepts. * Experience with Excel and/or SQL is a definite plus * Outstanding verbal and written communication skills to technical and non-technical audiences of various levels within Black Knight (e.g., executive, management, individual contributors) as well as outside the organization. * Excellent attention to detail, analytical, decision-making, problem-solving, team and time management skills. * Positive outlook, strong work ethic, and responsive to internal and external customers and contacts. Mortgage Pricing Analyst I Entry-level professional role into the job family. Works under immediate supervision with limited latitude for independent judgment. Responsible for providing rates and pricing along with distributing daily reports and completing lock and pricing review requests. Respond to lock desk inquires and perform required activities to support services relating to Secondary Marketing activities, such as investor relations, product development and follow up with IT to implement necessary updates to the internal pricing engine. Typically requires up to three (3) years of relevant work experience. Experience in mortgage capital markets/secondary marketing is a plus. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disa bility, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.  

Location: DenverColorado, United States

Business Systems Analysis Manager (Empower)

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Manages a team of Business Systems Analysts and Technology Business Consultants who analyze, communicate and validate business/user requirements for processes, policies and information systems relating to Black Knight Origination Technology’s Empower platform. Responsible for ensuring the team translates business needs/end-user requiremen ts into functional specifications to fulfill the end-user/business requirements. GENERAL DUTIES & RESPONSIBILITIES * Provides oversight in the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. * Consults with leaders to influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection. * Analyzes marketplace, industry, company, technology trends and best practices, and vendor products and services, etc. * Uses knowledge of systems and industry requirements to project development needs or systems modifications. * Develops financial estimates for operating and/or capital expenses expected from meeting team deliverables including financial forecasting, purchasing decisions, and staffing related costs for new or existing products or company initiatives. * Assigns and monitors the work of the team, providing technical and analytical support and direction. Interfaces with external clients or field- based employees on technical matters as needed. May manage small projects or sub-projects. * May train internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience. * Mentors, guides, advises and/or checks the work of less experienced Business Systems Analysts. * May negotiate and/or contract with consultants, technical personnel, and vendors for services and products. * May define and/or negotiate service level agreements. * Performs other related duties as required. EDUCATIONAL GUIDELINES A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required; or equivalent combination of education and experience that is required for the specific job level. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Knowledge of Black Knight’s Empower loan origination system required * Specific knowledge of fees, product and pricing specialties is a plus * Experience leading a team of technical and non-technical resources supporting client implementations, and providing post production support preferred * Knowledge of the mortgage originations and financial services industry * Knowledge of end-to-end systems development life cycles * Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc. * Demonstrated ability to effectively complete budget preparation, cost management * Ability to proactively address difficult issues and effectively handle demanding or upset clients * Ability to effectively allocate resources to available finances and workforce to meet the plan * Ability to drive a flexible staffing model capable of reacting quickly to fluctuations in demand * Excellent customer service skills that build high levels of customer satisfaction for internal and external clients * Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) * Willingly shares relevant technical and/or industry knowledge and expertise to other resources * Excellent analytical, decision-making, problem-solving, team, and time management skills * Ability to persuade and influence others on the best approach to take * Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed * Is resourceful and proactive in gathering information and sharing ideas * Excellent decision-making, problem-solving, organization, prioritization, team-building, conflict management and time management skills * Is resourceful and proactive in gathering information and sharing ideas * Strategic thinker with demonstrated sound business judgment, understanding of the business purpose of each project, and decision making within that context * Proven project management skills of multiple large and/or complex projects (i.e., projects involving many activities and deliverables or that have a major impact risk/value to the organization) Business Systems Analysis Manager A middle-level management role with no additional job levels. Resolves issues and contributes to business/user requirements. Directly responsible for managing a staff of four or more direct reports, including supervisors and individual contributors. Works closely with senior management on departmental issues. Has wide latitude for decision-making. Typically requires six (6) or more years of related experience with at least two (2) years of leadership responsibility. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Blac k Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.  

Location: JacksonvilleFlorida, United States

Implementation Project Manager

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Responsible for all aspects of assigned technical projects. Projects may be focused on: * The development of new or upgraded products and services * Internal information system-specific projects that may involve the development or enhancement of internal applications, technology integration, and/or infrastructure environment build-out * Delivery by service teams for outsourced solutions to external clients; or * Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other Black Knight or third-party products, or consulting projects and engagements. Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. May work at client sites from time to time. GENERAL DUTIES & RESPONSIBILITIES * Plans and coordinates all aspects of technical projects from initiation through delivery. * Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed. * Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. * Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. * Identifies needed resources for projects; defines and assigns major project roles. * Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. * Assigns and monitors work of project team, providing technical and analytical support and direction. Interfaces with external clients or field- based employees on technical matters as needed. * Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed. * May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project. * Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met. * Delivers informational and decision-seeking presentations to technical and business groups in Black Knight and/or in client organizations. * Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement. * May directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. * Identifies project management coordination process gaps or areas for improvement and recommends and implements solutions. * When travel restrictions are lifted, this may require up to 25% travel. * Performs additional related duties as assigned. EDUCATIONAL GUIDELINES A Bachelor's degree in Computer Science, MIS, Business Administration or the equivalent combination of education, training, or work experience. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Extensive knowledge of project management standards, processes, procedures and guidelines * Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge-PMBOK) * Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application * Knowledge of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma) * Knowledge of financial services industry * Knowledge of company's products and services * Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, Plan View, Platinum Process Continuum) * Demonstrated skill in managing project budgets and timelines * Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints * Excellent analysis, problem-solving, team, conflict management and time management skills * Excellent verbal and written communication skills * Ability to interact effectively with executive level clients * Ability to set clear expectations, manage team performance and build high morale among team members * Ability to maintain confidentiality and carry out assignments that are sensitive in nature Project Manager III - Technical Advanced professional role. Highly skilled with extensive proficiency. May coach and/or mentor more junior project management and support staff. Generally manages large projects (i.e., approximately 10,000 to 40,000 project hours with a team of 50 to 150 team members, an internal cost of $1,000,000 to $4,000,000, and a project duration of 6 to 12 months) of medium to high risk, high complexity, and high client and/or Black Knight visibility. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires eight (8) or more years of work experience managing technical projects in financial services or a related industry OR in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting) OR an equivalent combination of education and experience. Black Knight is an Equal Opportunity/Aff irmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: JacksonvilleFlorida, United States

Project Manager IV - Software Development

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Responsible for all aspects of assigned technical projects within Black Knight's Origination division. Projects may be focused on: * The development of new or upgraded products and services * All software development projects within the Origination Technologies (OT) division, specifically relating to Empower and other OT products * Delivery by service teams for outsourced solutions to external clients; or * Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other Black Knight or third-party products, or consulting projects and engagements. Typically involves extensive interactions with product development, QA, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. May work at client sites from time to time. GENERAL DUTIES & RESPONSIBILITIES * Plans and coordinates all aspects of technical projects from initiation through delivery. * Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed. * Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. * Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. * Identifies needed resources for projects; defines and assigns major project roles. * Assigns and monitors work of project team, providing technical and analytical support and direction. Interfaces with external clients or field- based employees on technical matters as needed. * May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project. * Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met. * Delivers informational and decision-seeking presentations to technical and business groups in Black Knight and/or in client organizations. * Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement. * May directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. * Identifies project management coordination process gaps or areas for improvement and recommends and implements solutions. * Some travel may be required. * Performs additional related duties as assigned. EDUCATIONAL GUIDELINES A Bachelor's degree in Computer Science, MIS, Business Administration or the equivalent combination of education, training, or work experience. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Extensive knowledge of project management standards, processes, procedures and guidelines * Knowledge of various types of IT project methodologies and software development life cycles (Waterfall and/or Agile) * Knowledge of standards relevant to the software industry * Knowledge of financial services industry is a plus * Knowledge of company's products and services (Empower) is a plus * Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools) * Demonstrated skill in managing project budgets and timelines * Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints * Excellent analysis, problem-solving, team, conflict management and time management skills * Excellent verbal and written communication skills * Ability to interact effectively with executive level clients * Ability to set clear expectations, manage team performance and build high morale among team members * Ability to maintain confidentiality and carry out assignments that are sensitive in nature Project Manager IV – Technical Expert/lead role. Expert knowledge of project management and advanced technical knowledge. Works on complex assignments that involve a high degree of risk, impacts to business unit performance and makes use of the individual’s high level of knowledge within the technical project management specialty. May coach and/or mentor more junior project management and support staff. Generally manages very large projects or medium client programs (i.e., approximately 30,000 to 100,000 project hours with a team of 60 to 150 team members, an internal cost of $3,000,000 to more than $5,000,000, and a project duration of 6 to 18 months) of high risk, high complexity, high client and/or Black Knight visibility, and the relationship is strategic to the Black Knight portfolio. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires more than ten (10) years of work experience managing technical projects in financial services or a related industry OR in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting) OR an equivalent combination of education and experience. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: SharonPennsylvania, United States

Capacity Planner

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Provides capacity-planning support services to Black Knight’s Technical Operations & Infrastructure organization, and applications. Requires knowledge of multiple operating systems and hardware platforms. Primary duties include installation and/or support of capacity management tools, detailed capacity analysis, identification of tuni ng opportunities, recommendation of capacity increases, and presentation to various levels of management. Participates in 24x7 rotational on-call support for acute performance issues and capacity-planning job failures. This position is remote/telecommute eligible. If located in Jacksonville, FL, some onsite may be required. GENERAL DUTIES & RESPONSIBILITIES * Meets commitments and provides excellent customer service at all times with internal and external clients. * Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted. * Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to management. * Assists application groups with performance analysis by identifying tuning opportunities and measuring impact of application tuning as well as new application changes and releases. * Monitors and measures resource consumption (CPU, Memory et al). * Measures and extrapolates historical growth to predict future trends. * Works with application teams to understand future growth requirements due to application program changes as well as customer conversions and de-conversions. * Incorporates all data into a comprehensive capacity forecast. * Identifies how capacity will be increased along with associated costs and works with appropriate teams to turn capacity forecast into capacity plan. * Prepares and presents reports on capacity management duties to management. * Provides daily support for data collection process. * 24x7 on-call support of data collection process. * Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor’s degree or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Proficiency expected in the use of: WPS(SAS), Microsoft Office Suite, Statistical Principles as they relate to data reduction and projection * Experience with installation and administration of WPS (or SAS) and MXG software * Experience with monthly IBM SCRT reporting * Experience performing ad hoc research, reporting, analysis, models, forecasts, and estimates, for mainframe environments and company applications * Understanding of Batch Service Level Agreement components and measurement * Knowledge of SMF-record-type content related to z/OS, RMF, CICS, DB2, I/O Subsystems, Batch, TCPIP, etc. * Experience with SMF data collection processes and requirements * Experience with z/OS Workload Manager rules and constructs * Experience with various capacity planning tools to include Intellimagic, REXX, TSO, ISPF, Omegamon, IBM z/PCR and z/BNA, and Splunk for distributed data preferred * Experience with RMF Workload Delay Monitor for identification of performance issues * Understanding of hardware capabilities, components, and configuration values * Knowledge of IBM Pervasive Encryption preferred * Demonstrated analytical capabilities and ability to understand and apply technical concepts * Team skills, including the ability to establish and maintain effective working relationships across technical disciplines, as well as with Operations, Development, and the Business * Communicates ideas both verbally and in written form in a clear, concise, and professional manner * Personal commitment to stay current with latest technology concepts * Ability to analyze and solve problems using learned techniques and tools Capacity Planner III Advanced professional role requiring high skill with extensive proficiency. Demonstrated competency of Capacity Planner II role is required. Works independently with only administrative supervision and the ability to overcome major obstacles and recognize early when issues should be escalated or a senior peer needs to be consulted. Wide latitude for independent judgment and is expected to provide guidance to others on the capacity planning staff. Effectively communicates with all levels of technical and non-technical personnel. Ability to negotiate complex processes and issues with others. Contributes to the development, documentation and implementation of capacity planning standards or guidelines. Assigned to the most highly visible, sensitive and critical systems. Typically requires a minimum of seven (7) years of experience in capacity planning. Black Knight is an Equal Opportunity/Affirmative Action employ er. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.  

Location: JacksonvilleFlorida, United States