Full-Time Administrative Coordinator (Nassau) – Long Island Dispute Resolution Center
Job Description
EAC Network seeks a full-time Administrative Coordinator for the Long Island Dispute Resolution Center (LIDRC) located in Hempstead, NY. The position is Monday – Friday 9:00am-5:00PM PM. Excellent benefits medical/dental/401K and very generous Paid Time Off plan (PTO).
Primary Purpose of Job:
The Administrative Coordinator is responsible for the coordination of the SDMC and Lemon Law (Nassau) components and providing administrative and back-up support to all other Long Island Dispute Resolution Centers components.
Principal Duties & Responsibilities:
- Perform pre-hearing responsibilities, including intake, scheduling of hearings, contacting volunteers and securing hearing location.
- Explain and encourage the hearing process to prospective parties.
- Perform data-entry for the SDMC and all LIDRC components and ensure proper disposition of case files.
- Prepare and submit statistical reports and vouchers for the SDMC and Lemon Law components.
- Verify accuracy and keep track of data to be entered (such as clients name, clients address, case#, date of hearings) in case file, data-base and post-hearing paperwork.
- Maintain office supply inventory, process purchase orders, and order supplies and equipment.
- Act as a liaison with service companies, including computer, phone and copier companies.
- Respond to telephone inquiries in a timely manner.
- Greet contact persons in waiting area.
- Maintain relationship with all volunteers and relevant individuals/organizations.
- Coordinate schedules, maintain volunteer database, assist in conducting in-service trainings for volunteers.
Knowledge, Skills, & Abilities Required:
- Associates Degree required (educational equivalent with experience will be considered). Bachelors degree preferred.
- Minimum of two years of relevant work experience required. Must have knowledge of administrative procedures and conflict resolution practices.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
- Must have pleasant phone manner and excellent communication, organizational and interpersonal skills.
- General travel for hearings, trainings, and meetings including an occasional overnight travel.
How to Apply
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