Full-Time Slate CRM Enrollment Administrator
Job Description
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Identify and solve enrollment business problems that focus on strategic recruitment and retention efforts. CRM (Slate, preferred) technical skills are a key business requirement that will enable the ability to create business process flows and use cases and diagrams of existing and proposed processes to achieve.
Associate Director is an experienced system administrator and systems analyst. A deep understanding and thorough documentation of the existing process and proposed new processes are critical for the success of this position and the department. In conjunction with other team members and systems analysts, the Associate Director acts as a technical lead and subject matter expert in the development and delivery of new and enhanced business systems.
Report To: Director, Enrollment Technology
Direct Reports: 0
Student Workers: 0
Essential Functions of the Position:
Leverage generated data, existing campus software, and future technology solutions to improve retention and student satisfaction.
Expand, enhance, and deploy early alert predictive models in available software solutions that can be used by wide-array of campus users.
Identify areas of technological and process improvement that support the strategic retention focus.
Other responsibilities:
Understand the design impacts on reporting, population selections, and financial aid analytics.
Ensure that any data integrations between systems are functioning properly and reconcile any inconsistencies.
Lead project tasks associated with the implementation of associated auxiliary systems and integrations.
Qualifications:
Bachelor’s degree or equivalent experience
Knowledge and advanced usage of a CRM admission system (Slate preferred)
Be able to work largely independently, but when needed, also needs to collaboratively work with a wide range of stakeholders
3 years of experience with business-process modeling techniques and tools
Ability to prioritize tasks
Have strong communication and presentation skills
Exceptional analytical thinking and problem-solving skills
Strong understanding of business process documentation and database management
Strong MS Excel and PowerPoint skills.
Knowledge of application security best practices
Demonstrated querying and database administration experience
Preferred Qualifications:
Knowledge and advanced experienced using CRM program Slate
Have a broad understanding of the admissions life cycle and how it relates to system design and functionality
3-7 years of professional work experience as a business or systems analyst in an Enrollment Management department
Master degree
Possess excellent organizational skills
Experience utilizing retention and student alert software, specifically Maxient
SQL knowledge and experience writing complex database queries
Experience with a business intelligence tool, Cognos preferably
Grade of Position: A17E
Scheduled Weekly Hours: 36.25
Hiring Range: $73,550.00 – $77,100.00
How to Apply
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