Job Description

Your opportunity at a glance

The WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT Application Development – Senior/Specialist Supervisor position located in Olympia, WA. Note: the successful candidate may be approved to satisfy the in-office requirement at a(LCB) field location closer to their home address. This position reports to the IT Policy & Planning – Senior Manager in WSLCB’s Information Technology Services Division (ITSD).?

This is a senior Salesforce application, Azure integration and working supervisor position, that specializes in technical application, integration, data development and administration. This position is responsible for design, development, enhancement, maintenance, and support of an enterprise Salesforce solution that integrates with PaaS, SaaS, and COTS solutions. In this role, you will provide expert level technical services by designing, testing, implementing and maintaining multi- dimensional information systems used to issue licenses to produce, distribute and sell beer, wine, spirits, vapor products, cannabis and tobacco in the State of Washington; collect tax and fees; and tools to support the compliance services including education, audits, investigations, and public records. These systems provide, manage, monitor and assess data required to make informed decisions at enterprise, division and business unit level for large and highly complex development efforts consisting of multiple applications consisting of various coding languages and integrations.

In this role, you will oversee and supervise a new team of 7 employees, that is comprised of data and application developers and administrators within the platform solution team and provide leadership, strategic direction, and mentorship to design, build, and maintain secure Salesforce and Azure solutions. You will establish and enforce functional standards related to application development, system administration, data development and reporting, ensure alignment with project processes established by the agency’s Project Management Office (PMO).

If you have an interest in growing a new team and working with highly visible systems that have agency-wide (all divisions), statewide, and multi-agency impact, providing integration of WSCLB custom, Software-as-a-Service (SaaS), and WSLCB Commercial Off the Shelf (COTS) solutions and custom configured and coded solutions on Platform-as-a-Service (PaaS) for internal and cross-enterprise systems, we encourage you to apply to be a part of the WLSCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis – all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program – confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
• Free parking

 

Duties

Some of the duties you will perform are:

• Provide direct supervision of application development and system administration teams.
• Establish short-term objectives and long-term application development and support services roadmap.
• Develop Salesforce applications.
• Application components in an Azure environment.
• Oversee, develop detailed, comprehensive and well-structured application architected designs to assure quality, efficient and secure complex software systems and databases for staff, other agencies, and the public to consume daily, weekly, monthly and yearly.
• Oversee, establish short-term objectives and long-term application development and support services roadmap for multiple enterprise level applications; engage staff and colleagues to collaborate in development of short and long-term objectives; obtain manager review and approval of long-term technical roadmap; ensure alignment with division’s approved technology roadmap.
• Design, develop and update custom reports, using Power BI, or COTS/SaaS/PaaS vendor’s BI tools and integrate with Azure DataLake, SharePoint and/or Drupal websites.
• Effectively mentor, train, coach, counsel, and motivate junior developers, system administrators and other technical staff to achieve consistently high performance.
• Develop complex, user intuitive, ADA compliance, and secure web user-interfaces which includes secure architecture design, coding, unit tests, function tests, system tests, and implementation.
• Architect application components, APIs and web services for re-usable code.
• Establish agency standard development tools and framework.
• Independently provide system analysis, consultation, supervision, and support for system failures of small to complex information systems.
• Define, train and enforce WSLCB release management procedures and ensure all WSLCB code and data are backed up with recovery processes.
• Develop, review and approve code modification of fellow developers before migration into user acceptance testing and into production.
• Plan, design, document, review and write code to create, enhance or fix application components.
• Using cloud ETL services to build integration with custom application, support Custom-Off the Shelf (COTS) and Software-as-a-Service (SaaS) software and services.
• Coordinate with COTS, PaaS, and SaaS vendors, application administrators and technical staff on defining technical integration, logging, reporting and security requirements, implementing, upgrades, enhancements and security patches.
• Verify and validate successful code migration and implementation including code review of Commercial off the Shelf (COTS) systems.
• Write code to enhance, improve logging, reporting and security of COTS, PaaS, and SaaS solutions.
• Optimize custom and COTS/SaaS solutions and report data query performance.
• Retain data sets and write custom ETL packages to extract transform data and load into various interfaces for internal and external agency use.
• Oversee the planning, research and write enterprise application architecture and coding standards.
• Ensure functional life cycle management standards are designed, documented, communicated and updated on a regular basis.
• Analyze the performance of the development and support activities and documented resolutions. Identify problem areas, and devise and deliver solutions to enhance quality of service to prevent future problems.

 

Qualifications

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Seven (7) years of professional information technology experience in applications development, including experience in designing, developing and maintaining applications using industry standard tools and development languages.

OR

An Associate’s degree from an accredited college or university in Computer Science, Data Science, Information Technology or other closely related field AND

Five (5) years of professional information technology experience as listed above.

OR

A Bachelor’s degree or above from an accredited college or university in Computer Science, Data Science, Information Technology or other closely related field AND

Three (3) years of professional information technology experience as listed above.

Additionally, you should also have the following experience (experience may be gained concurrently):

• Two (2) years of experience leading a Salesforce application team on medium to large scale development efforts.
• Two (2) years of experience leading a team on medium to large scale development efforts, as well as personnel engagement, development and accountability using facilitation and coaching techniques.
• Four (4) years of experience in standard Software Development Life Cycle while implementing enterprise principles, concepts, practices, and current industry standards as they relate to application development.
• Four (4) years of experience in integrating and interfacing PaaS, SaaS, and COTS solutions with different business systems.
• Four (4) years of experience in working in a Microsoft-based environment.

Required Competencies:

The ability to take action to learn and grow

This equity competency identifies people who are curious about themselves and others, who take responsibility for knowing their own strengths and weaknesses, and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others 

This equity competency identifies people who are flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Preferred/Desired Qualifications: 

• Experience in Microsoft Azure adoption, governance, and administration.
• Experience in data governance and principles of data management and the data life cycle.
• Experience in collecting and evaluating information for impact analysis and documenting functional and non-functional requirements for RFIs, RFPs, solution design, and maintenance.
• Experience in Salesforce DX deployment life cycle.
• Experience in Salesforce product suite and it’s customizations as a Salesforce developer and administrator.
• Experience working in an environment where IT security best practices, policies, and procedures are required and audited, with having responsibility for enforcing and administering the policies and procedures.

If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

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