Job Description

Job Description:

The Oregon State Hospital, a division of the Oregon Health Authority has an exciting opportunity for a Director of Technology Services.

This position operates as the Chief Information Officer for Oregon State Hospital (OSH) and provides leadership and technical oversight over all related technology systems and services used for hospital business. These systems include but are not limited to: Avatar and its constellation of SAS applications, MS Access, and SQL databases, M365 applications, clinical and dental systems, and others. The director ensures alignment of technology and related processes with top level strategy, goals and objectives of OSH and works with other divisions and agencies (OIS, OHA, and DAS) to secure resources and support to meet these needs. This position makes sure that technology solutions support OSH Values: Humanity, Equity, Wellness, Partnership, Transparency, and Performance Excellence.

It is the mission of the Technology Services team to assist all departments, programs, and staff of the Oregon State Hospital (OSH) to acquire, implement and maintain technology systems that improve decision-making, staff efficiency, and patient care.

What will you do!

As the Technology Services Director, the incumbent is responsible for providing leadership direction, continuity and coordination of information and technology systems and their improvements as well as information technology standards and compliance, risk management, and analysis.

This position will advise and make recommendations regarding complex information system design, acquisition, and implementation. This position will advise and make recommendations regarding business transition to newer processes and systems. This position will make decisions to best achieve project milestones, stakeholder, and user buy-in, and project risks and their mitigation. These decisions will lead to the successful or unsuccessful implementation of systems and process changes that will primarily span multiple OSH campuses across the state and may secondarily affect systems and processes in other agencies or divisions such as Office of Health IT, Office of Information Systems, or the Department of Administrative Services.

Leadership:

• • Serve as a key advisor to the CFO/COO and OSH Superintendent’s Executive Leadership Team on technology and information systems and design.
  • Advise and assist OSH with division, and section goal setting, policy making, and strategic planning.
  • Lead programs in a manner that promotes OSH’s vision, mission, and core values.
  • Participate in OSH-wide and agency-wide workgroups to establish policies and protocols. Represent OSH on Agency level technology governance committee.
  • Direct the coordination and implementation of technology and other projects, policy, and procedures.

Vendor Relations:

• • Direct and manage the interactions of OSH staff with IT vendors and IT Partners including administering contracts, vendor compliance to Service Level Agreements, and change requests.

Developing and Implementing Technology Strategies:

• • Develop both strategic and tactical technology plans.
  • Advise CFO/COO and Executive Leadership on technology options and solutions to meet business needs across the hospital.
  • Develop and recommend OSH policy by analyzing all pertinent issues and information regarding the impact of proposed policy on the provision of services to OSH patients, and the availability of suitable technology and the feasibility of its effective implementation.

Administer the technology budget and spend plan:

• • Advise, advocate, and prepare the technology portions of OSH budget spend plan requests (including both OSH Tech Services line items, and other technology expenditures), by determining priorities among requests from reporting staff and by explaining the need for additional resources to higher level officials in order to obtain the resources necessary for implementing these priorities.

Management and supervision:

• • Performs management and supervisory functions to ensure that work completed by managers and staff meets performance standards established in procedures, policies, and law.
  • Oversees program projects and tasks, sets goals and deadlines monitors quality and timeliness of work product, assigns, and prioritizes work so that tasks are completed timely and accurately.
  • Develop team members individual skillsets through targeted learning and development plans to increase the effectiveness of the team.

What we’re looking for!

Minimum Qualifications

Six years of supervision, management, or progressively related experience in the field of technology services; OR three years of related experience and a bachelor’s degree in a related field.

Desired Attributes

• • Ability to clearly communicate technical information ton non-technical stakeholders and explain complex technical issues in plain language.
  • Demonstrated experience overseeing compliance with business systems standards and working with regulatory bodies.
  • Experience representing a large business unit at an enterprise level, with demonstrated successes in representing individual business needs at the organizational level.
  • Demonstrated experience working in a technology environment in a hospital or municipal emergency services where critical decisions must be made in hours vs. days.
  • Previous responsibility for the continuity of services, in a 24/7 environment.

How to Apply

• • Attach a resume.
  • Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.
• Application Deadline: 12/01/2024

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

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