Full-Time Customer Service Data Entry
Job Description
Fidelity Investments is a leading provider of investment management, retirement planning, and financial advisory services. With over 70 years of experience, we have become a trusted partner to millions of customers worldwide. Our company values include integrity, innovation, and excellence, which we believe are crucial to delivering exceptional service to our clients. Join our team and be a part of an organization that is dedicated to helping people live the lives they want.
Position Overview:
We are seeking a highly motivated and detail-oriented Customer Service Data Entry Specialist to join our team at Fidelity Investments. This individual will be responsible for accurately and efficiently entering customer information into our database, while providing exceptional customer service to our clients. The ideal candidate should have a passion for data entry, excellent communication skills, and a strong commitment to delivering quality work.
Key Responsibilities:
– Enter customer information into our database with a high level of accuracy
– Respond to customer inquiries and provide support via phone, email, and chat
– Collaborate with team members to ensure timely and accurate data entry
– Maintain confidentiality and security of customer information
– Identify and resolve data discrepancies
– Communicate effectively with internal departments to ensure customer needs are met
– Adhere to company policies and procedures to ensure compliance and data integrity
Qualifications:
– Minimum of 1-2 years of experience in data entry or customer service role
– High school diploma or equivalent; college degree preferred
– Proficient in Microsoft Office, particularly Excel
– Excellent typing and data entry skills with a high level of accuracy
– Strong attention to detail and ability to multi-task
– Excellent communication skills, both written and verbal
– Ability to work in a fast-paced environment and meet deadlines
– Strong customer service and problem-solving skills
– Experience working with customer databases is a plus
At Fidelity Investments, we offer competitive salary and benefits packages, as well as opportunities for growth and advancement. We believe in investing in our employees’ success and providing a positive and inclusive work environment. If you are passionate about data entry and customer service, and want to be a part of a dynamic and reputable organization, we encourage you to apply for this position.
Fidelity Investments is an equal opportunity employer and welcomes diversity in the workplace. We value and respect the individual differences of our employees and strive to create an inclusive and supportive environment for all.
How to Apply
To Apply: Please submit your resume and cover letter, outlining your qualifications, experience, and interest in the role of customer service data entry at Fidelity: sandracolion420@gmail.com We thank all applicants for their interest, however, only those selected for an interview will be contacted.48 total views, 0 today