Job Description

Looking to take the next step in your IT career?

Discover why NCDIT is the ideal destination for your professional growth – Why Work for NCDIT

We currently have an opening for a Network Technician.

 This is a REPOST. Previous applicants Must Reapply to be considered.

Closing Date: 10/31/2024 5:00 PM Eastern

The primary responsibility of the Network Technician is to install, test, maintain, upgrade, and troubleshoot the NCDOT network field infrastructure. This employee will interact with employees at all levels in all DOH, DMV and other NCDOT offices across the state.

Duties include, but are not limited, to:

• Primarily (90%) participate in the installation of CAT5 / 6 network cabling and Fiber optic cabling, and secondarily (10%) work on network equipment configuration and troubleshooting
• Responsible for the maintenance and repair of voice, data, and video network cabling and systems as well as other related network technologies. This will include work in confined spaces like attics and crawl spaces as well as working on ladders in ceiling spaces
• Install and maintain network infrastructure and configure Layer 2 network switch hardware and maintain other field network equipment as needed
• Participate in the installation and maintenance of NCDOT network infrastructure at over 500 sites

About the Organization

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

As NCDIT’s services reach North Carolina residents from all backgrounds, we believe that a diverse workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across the state. Our agency culture intentionally values diversity, equity and inclusion through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive Order 158). NCDIT also has several initiatives designed to help past and current military personnel and their spouses find rewarding careers with us. Join a team that welcomes, values, respects and supports all members of our work community.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Knowledge, Skills, and Abilities:

 The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.  (Note: These links refer to Dept. of Public Safety process; this process is the same for Dept. of Information Technology.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Experience installing cat 5&6 cabling, termination, splicing, testing, and troubleshooting
• Experience working with fiber optic installation, termination, splicing, testing, and troubleshooting
• Experience performing site surveys with future growth planning related to network cabling
• Experience configuring, upgrading, and troubleshooting network switches such as Cisco

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Information Technology (DIT) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.

NCDIT uses the Merit-Based Recruitment and Selection Plan to fill posted positions.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

• The Department of Information Technology will not accept “See Resume” or inserted text resumes in lieu of all work experience and education completed on the application.
• Employment at NCDIT is contingent upon a satisfactory background check.
• Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
• Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
• Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the “Certificates and Licenses” section.
• If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
• If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members

COMPENSATION & BENEFITS:
The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.
 
 Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which are cumulative indefinitely
• Longevity pay lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans

 
Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits
• NC OSHR: Total Compensation Calculator

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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