Full-Time Records Technician
Job Description
THIS WORK MATTERS! Do you pride yourself on accuracy and detail? Are you highly motivated and enjoy working in a fast paced environment? Do you possess the ability to perform complex clerical & technical duties in the maintenance of highly confidential records and databases?
If so, then this could be the opportunity you’ve been looking for!!
The Department of Community Justice is accepting applications for full-time Records Technicians. In this role you will be accessing numerous criminal justice databases as well as reviewing judicial and legal documents in an effort to ensure accuracy of data; while complying with laws and ordinances pertaining to law enforcement records. You will create, manage, and update community justice records and files that are essential in carrying out our department’s mission. Your ability to do complex records research, analysis and data management with a high degree of accuracy will ensure your success. Your working knowledge of Microsoft Office and/or Google will be an asset.
You will succeed in this job with your ability to establish and maintain effective working relationships with employees, management, various corrections staff, the court systems, and the general public; including those from diverse backgrounds and cultures. Your skills in effectively using sound, independent judgment and taking personal initiative will be invaluable.
As a Records Technician you will work at the full professional level performing the following as your primary responsibilities:
- Creating and maintaining records of justice involved individuals supervised in the community (this includes entering complete and accurate data in multiple systems)
- Applying critical thinking skills and problem solving
- Reviewing and interpreting judicial and legal documents
- Complex records research, analysis, and data management
- Accessing numerous criminal justice databases
- Complying with confidential law enforcement and criminal justice security rules and procedures
- Being flexible and able to work directly with others on your team is essential
- Provide backup and coverage for other team members which may include:
- coverage at reception desks and handling potentially difficult or irate people
- providing information and resources both to people in person and over the phone
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department’s commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county’s highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ’s Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.
The Department of Community Justice’s Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download.
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
- Equivalent to the completion of the twelfth (12th) grade.
- Two (2) years of increasingly responsible office and data systems records experience, including six (6) months of related/relevant records or equivalent database knowledge that involved researching and evaluating records.
- Must pass a thorough background investigation, which includes being fingerprinted
- Must be able to become LEDS certified within three months of hire. See Oregon Qualifications.
- Must be able to become an Oregon Notary within three months of hire. See Oregon Qualifications.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
- Experience working with confidential documents.
- Proficient in Google Workspace (Drive, Docs, Sheets, etc).
- Experience working in a law enforcement, criminal justice, or corrections environment.
- Experience with Criminal Justice databases (LEDS, eCourt, CIS, SWISS)
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the materials below in your application submission:
- Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
- Attach a resume (optional): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
- Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
- Initial review of minimum qualifications
- An evaluation of application materials to identify the most qualified candidates
- Technical Assessment Exam
- Consideration of top candidates/Interviews
- Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Multiple locations in Multnomah County
Telework (Remote): This position is eligible for Hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager. Telework locations cannot be located outside of Oregon or Washington. The training period, which is a minimum of six months, will be completed in-person and on-site.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
- Health insurance (medical, dental, vision).
- Qualify for a defined benefit pension after five years of vesting; we pick up the employee’s share of the retirement contribution (6% of subject wages).
- Generous paid leave (vacation, sick, parental, bereavement, military etc.)
- Life insurance, short-term and long-term disability insurance
- Optional deferred compensation and flexible spending accounts
- Access to a free annual Trimet bus pass
- Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
How to Apply
To see the full job posting and to apply, please visit the Multnomah County job board and the job posting linked here.94 total views, 0 today