Job Description

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Care Regulation & Qualify Improvement (HCRQI) section in Portland, Oregon has a career opportunity for a Hospital Staffing Complaint Triage Policy Analyst (Operations and Policy Analyst 3) to lead the Hospital Staffing Complaint Triage Unit, supporting triage activities and the complaint investigation and enforcement processes.

This is a full-time, permanent, classified position and is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.

What you will do!

As the Hospital Staffing Complaint Triage Policy Analyst (Operations and Policy Analyst 3), you will establish and lead the Hospital Staffing Intake and Triage Unit, integrating workflows in the program; develop policies and procedures to support new hospital staffing law implementation; legislative and policy analysis; coordinate and lead rulemaking processes relevant to hospital staffing; regular collaboration with partners (e.g. hospitals, unions), including state-agency partners; provide technical assistance to organizational partners, and lead efforts to broaden communication and foster understanding of new regulations with a diverse population of hospital staff. Additionally, this position provides statistical and policy analysis.

What we are looking for:
Minimum Qualifications:

A Bachelor’s Degree in public health or related field AND two years professional-level evaluative, analytical and planning work related to public health or related field.
OR
Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification.

Desired Attributes:

• Position requires a valid driver’s license with good driving record or other method of transportation.
• Experience in solving complex problems within the limitations of statute and rule.
• Experience with hospital staffing policies and guidelines.
• Experience with health care or general regulatory systems.
• Proficiency in written and verbal communication.
• Demonstrated ability to quickly grasp and synthesize information in high-pressure environments.
• Demonstrated proficiency in developing and improving investigation tracking and monitoring systems.
• Experience with adapting to evolving Federal and State statutes, rules, policies, and procedures.
• Proficient in utilizing electronic information systems, Internet resources, and email communication.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Working Conditions:

Most of the work of this role may be conducted remotely with full access to the needed operating systems and technology. However, there are times when the work will need to be conducted on-site. The on-site location is located at 800 NE Oregon St, Portland, OR 97232.

What’s in it for you?

The Public Health Division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefit packages for you and your qualified family members with minimal out-of-pocket costs (member cost share is as low as 1% – 5%). Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
• Paid Leave Days:
  • 11 paid holidays each year.
  • 3 additional paid personal business days each year.
  • 8 hours of paid sick leave accrued each month.
  • 8 hours of vacation leave accrued each month with increases every 5 years.
• Pension and Retirement After six months of service, you may qualify for the Public Employee Retirement System (PERS). New employees may be enrolled in the Oregon Public Service Retirement Plan (OPSRP).
• Student Loan Forgiveness; Public Service Loan Forgiveness (PSLF) The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments.
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Continuous growth and development opportunities.

Salary: $5,747 – $8,831 Monthly

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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