Are you excited about creating innovative software solutions to business problems that drive efficiency, automate business tasks, and enhance organizational performance? Do you thrive in a collaborative and a constant learning environment where your technical expertise can make a real impact? If so, we have an exciting opportunity for you!

The Application Systems Specialist is a highly skilled and motivated Enterprise Collaboration Engineer that will work on our Microsoft 365 Engineering Team. The successful candidate will play a key role in designing, developing, and maintaining solutions that leverage the Microsoft 365 platform to support multiple agencies with over 65,000 users. This position requires a strong understanding of SharePoint Online, PowerApps, Power Automate, and other Microsoft 365 services, along with excellent enablement and communications skills to empower users and stakeholders.

Duties include, but are not limited, to:

• Manage and configure SharePoint Online environments
• Design and develop custom PowerApps applications to meet business needs
• Monitor and troubleshoot existing workflows to ensure reliability and performance
• Provide technical support and troubleshooting for Microsoft 365-related issues
• Develop and deliver training programs and materials to enable end-users to effectively use SharePoint, PowerApps, and Power Automate

About the Organization 
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

As NCDIT’s services reach North Carolina residents from all backgrounds, we believe that a diverse workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across the state. Our agency culture intentionally values diversity, equity and inclusion through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive Order 158). Join a team that welcomes, values, respects and supports all members of our work community.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Demonstrated experience managing, configuring, and/or maintaining large-scale Microsoft 365 SharePoint Online environments
• Demonstrated experience with low code development using PowerApps, Power Automate, and/or SharePoint Online
• Demonstrated experience troubleshooting Microsoft 365 related issues, monitoring and/or troubleshooting issues with SharePoint and/or Power Platform
• Demonstrate experience developing and/or delivering training material to enable end-users to effectively use SharePoint, PowerApps, and/or Power Automate
• Working knowledge of content management and/or documentation management lifecycle, security and/or compliance features related to Microsoft 365

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Experience with coding skills in SPFx, JavaScript, HTML, CSS, and/or PowerShell
• Experience with developing PowerApps development – Canvas Apps and/or Model Driven Apps
• Knowledge of Teams and SharePoint architecture including SharePoint Hub sites, SharePoint search integration, content types, and/or migration of content
• Experience with ITIL or ServiceNow

This position will have access to data within the Division of Criminal Information Network (DCIN); and as such, NC Administrative Code 14B NCAC 18A.0401 mandates that prior to receiving and/or maintaining certification as a DCIN user, applicants:

1. Shall be a citizen of the United States,
2. Shall be at least 18 years of age,
3. Shall agree to a fingerprint-based background search.

NCDIT uses the Merit-Based Recruitment and Selection Plan to fill posted positions.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

• The Department of Information Technology will not accept “See Resume” or inserted text resumes in lieu of all work experience and education completed on the application.
• Employment at NCDIT is contingent upon a satisfactory background check.
• Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
• Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
• Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the “Certificates and Licenses” section.
• If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
• If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members

REMOTE WORK:
We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust work from home options and variable work schedule flexibility.

COMPENSATION & BENEFITS:
The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which are cumulative indefinitely
• Longevity pay lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans 

Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits
• NC OSHR: Total Compensation Calculator

To apply for this position, please click the “Apply” link above (on the Government Jobs website) or visit  https://www.governmentjobs.com/Applications/Index/northcarolina to complete an on-line application.
 
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status.”  If you are selected for an interview, you will be contacted by management.  If you are no longer under consideration, you will receive an email notification.  If there are any questions about this posting other than your application status, please contact:

NCDIT Human Resources
Tajia Brown


Ta*********@nc.gov

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.