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31 May 2024
Full-Time Total Rewards – Senior Client Manager, Major Market Team
Job Description
The Total Rewards – Senior Client Manager, Major Market Team position is responsible for assisting Newfront employee benefits Mid-Market and Large Group clients on a day-to-day basis by servicing them with the optimal combination of employee benefit programs, communication, and service administration to help them achieve their business goals. Your exceptional communication and project management skills help you connect with clients by email, phone or Video conferencing – quickly establishing trust and rapport.
Newfront’s Employee Benefits team is looking for a smart creative. The team you’d join is fast-paced, technology-driven, and service-oriented. We partner with large, technology clients and value new and fresh ideas. We are highly motivated, inclusive of everyone, and always open to new ideas. If you’re an ambitious and agile self-motivated multi-tasker who’s ready to show up with your best self, you’d fit in with us! A successful candidate will have strong interpersonal skills and be able to partner with the industry’s leading Client Managers. You must be technology driven and open to learning new systems. You’ll be working with fun, energetic clients, and an expeditious team. Your responsibilities may alter from day-to-day, bringing tremendous growth opportunities. Each client presents different opportunities to provide unique services. We are looking for a partner who thinks outside the box, is skilled at problem-solving, and doesn’t mind juggling competing priorities. Newfront and this team believe in accountability and are in this together – we work together to see the big picture and get the job done and are not afraid to have fun while doing so!
This position is a salaried, exempt and full-time role and will be reporting to the Manager, Client Services. Requires seasonal or intermittent traveling to visit clients and prospects. This is a US Hybrid/Remote based role (Pacific Time Zone work hours required), with the option to work from any of Newfront’s office locations. #LI-Remote
What You’ll Be Responsible For:
- Build strategic relationships with Mid-Market and Large Group (over 100+ Lives) clients and carrier partners.
- Manage Mid-Market client project plans and lead client calls, serve as the primary contact for clients.
- Support Benefit Consultant and Sr. Benefit Consultant on Mid-Market client accounts and lead standard accounts with minimal guidance.
- Demonstrate proficiency in explaining technical analysis with regards to plan renewal, marketing, budgeting, contribution scenarios and demographic analysis.
- Create client meeting deliverables and actively participate in the meetings.
- Click HERE for the complete job posting
Qualifications:
- Minimum of 5-7 years of employee benefits experience in the Mid-Market and Large Group space.
- 5+ years of Employee Benefits experience in a brokerage setting with Mid-Market and Large Group Clients, CA Based clients a plus.
- Exceptional communication skills: written, public speaking and presentation preparation.
- Exceptional customer service skills, diplomacy, professionalism, and tact.
- Ability to analyze data, adopt use of new technology systems and software applications.
- Ability to be resourceful, take initiative, solve problems, offer solutions, and make process improvements.
- Click HERE for the complete job posting
How to Apply
The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $99,600 and $124,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for!
Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.
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