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27 May 2024
Full-Time Administrative Services Representative
Job Description
- Conducts all third-party checks for various programs within Human Services
- Supports assignment of client cases as required
- Process mail within Human Services
- Book clients into sessions, workshops, and one on one appointments as required
- Format letters, calendars, reports, memos, charts, statistics, Power Point presentations etc. as required
- Complete client checks on relevant databases
- Executes all purchase of service/contracts for Human Services
- Complete statistics/charts for Human Services Programs at established daily, weekly, monthly intervals
- Process time and absent entries for Human Services; provide timely responses to inquiries and escalate as necessary
- Populate/edit schedules for Human Services client sessions, worker appointments and staff training sessions
- Print appointment schedules daily or as required
- Book, cancel, and reschedule Human Services appointments and notify clients as required
- Action requests from provincial data bases, administrative mail boxes, as well as community partners, and agencies
- Prepare monthly reports
- Perform administrative functions such as photocopying, room bookings, mail outs, maintain and update various data bases, booking and managing equipment, and sending invitations through Outlook
- Coordinate referrals to internal and external partners
- Administrative support to Human Services supervisory team
What the role requires:
- Completion of secondary school diploma or educational equivalent, with at least one year administrative or customer service experience
- Intermediate knowledge of multiple computer applications, including, but not limited to MS Office, Human Services software/technologies, and the ability to adapt to technology changes
- Data entry skills
Skills/Abilities:
- Organizational skills to prioritize work and function within established office routines
- Ability to work in a team environment
- Ability to learn, retain and adjust priorities to meet the needs of a continuously changing environment
- Ability to work in a fast pace environment with continuously changing priorities and multi-task
- Ability to work independently, with minimal supervision
- Excellent Customer service skills
- Good interpersonal skills
- Problem solving skills
- Strong communication skills, written and verbal, with proficiency in English
- Ability to exercise judgement to support good decision making
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
** Preference will be given to qualified applicants who are currently in the bargaining unit. **
This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15.
Perks @ Peel and why you will love working for us:
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis starting at 2 weeks per annum
- Supportive leadership and a culture of respect and inclusion
Interview: Our recruitment process will be completed with video conference technology.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line
How to Apply
Region of Peel - Careers - Administrative Services Representative in Brampton, Ontario | Careers at CA-ON-Brampton (icims.com)101 total views, 0 today