Temporary Administrative Service Representative – Housing Services
Job Description
- Conducts all third-party checks for various programs within Housing Client Services
- Supports assignment of client cases as required
- Process mail within Housing Client Services
- Book clients into sessions, workshops, and one on one appointments as required
- Format letters, calendars, reports, memos, charts, statistics, Power Point presentations etc. as required
- Complete client checks on relevant databases
- Executes all purchase of service/contracts for Housing Client Services
- Complete statistics/charts for Housing Client Services Programs at established daily, weekly, monthly intervals
- Process time and absent entries for Housing Client Services; provide timely responses to inquiries and escalate as necessary
- Populate/edit schedules for Housing Client Services client sessions, worker appointments and staff training sessions
- Print appointment schedules daily or as required
- Book, cancel, and reschedule Housing Client Services appointments and notify clients as required
- Action requests from provincial data bases, administrative mail boxes, as well as community partners, and agencies
- Prepare monthly reports
- Perform administrative functions such as photocopying, room bookings, mail outs, maintain and update various data bases, booking and managing equipment, and sending invitations through Outlook
- Prepare housing packages for Housing Client Services Unit
- Coordinate referrals to internal and external partners
- Administrative support to Housing – Client Services supervisory team
- Other related duties as required
What the role requires:
- Completion of secondary school diploma or educational equivalent, with at least one year administrative or customer service experience
- Intermediate knowledge of multiple computer applications, including, but not limited to MS Office, Human Services and Housing software/technologies (i.e. Housing Salesforce) and the ability to adapt to technology changes
Skills/Abilities:
- Data entry skills
- Organizational skills to prioritize work and function within established office routines
- Ability to work in a team environment
- Ability to learn, retain and adjust priorities to meet the needs of a continuously changing environment
- Ability to work in a fast pace environment with continuously changing priorities
- Ability to work independently, with minimal supervision
- Excellent customer service skills
- Good interpersonal skills
- Problem solving skills
- Strong communication skills, written and verbal, with proficiency in English
- Ability to exercise judgement to support good decision making
- Ability to multitask
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Preference will be given to qualified applicants who are currently in the bargaining unit.
This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15
Perks @ Peel and why you will love working for us:
- Automatic enrolment into OMERS pension plan (where applicable)
- Supportive leadership and a culture of respect and inclusion
Work Mode & Job Location: In this role, you’ll enjoy the flexibility of a hybrid work arrangement. This means you’ll have the ability to work off-site and on-site as needed, depending on operational needs at the 10 Peel Centre Dr., Brampton, ON worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.
It’s important to note that your off-site work location must be within the province of Ontario. This ensures that we’re compliant with all regulations and policies.
Hours of Work: 35 hours per week
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.
Interview: Our recruitment process will include video conference technology
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
How to Apply
Region of Peel - Careers - Administrative Service Representative - Housing Services in Brampton, Ontario | Careers at CA-ON-Brampton (icims.com)112 total views, 0 today