Temporary Children’s Services Worker
Job Description
The Role: The Children’s Services Worker will determine financial eligibility for child care subsidy in accordance with Ministry guidelines, policies and regulations.
What you will do in this role:
- Determines eligibility for child care subsidy based on Ministry guidelines, policies and regulations
- Ensures accurate and thorough case management of client files
- Coordinates the placement of children in licensed child-care programs within the Region of Peel
- Maintains a high-volume caseload
- Refers to appropriate community resources
- Compiles statistical reports that are required for the Division and the Province
- Collaborates with various partners including purchase of service supervisors/operators, agencies, and Ontario Works Caseworkers for the provision of services
- Resolves conflict situations including disputes and complaints
- Acts as a resource to clients and to the general public
- Performs administrative work pertaining to all cases
What the role requires:
- Post-secondary education (degree or diploma) in a Human Services or related discipline with two (2) years of experience in the Human Services field
- Client focused and able to apply sound judgment to support good decision making in response to complex and sensitive issues
- Knowledge and ability to interpret relevant legislation including the Ontario Child Care and EarlyON Child & Family Centres Service Management & Funding Guideline, the Child Care & Early Years Act, 2014, MFIPPA, ODSP, Housing Services, Residential Tenancy and Human Rights Act
- Knowledge of Human Services program areas including, Early Years Child Care Services, Financial and Employment, Social Housing and Homelessness
- Working knowledge of Human Services technology including Ontario Child Care Management System, SAMS, EIM and MS Office
Skills/Abilities:
- Solid assessment and decision making skills
- Excellent verbal and written communication skills
- Proven problem solving skills
- Strong organizational and time management skills
- Strong and accurate mathematical skills
- Ability to work independently with minimal Supervision
- Child care or fee subsidy experience would be considered an asset
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
** Preference will be given to qualified applicants who are currently in the bargaining unit. **
Perks @ Peel and why you will love working for us:
- Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date; Regular Full-time Staff)
- % in lieu of benefits (Contract Full-time)
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis (where applicable)
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement (where applicable) and learning and development resources
Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 10 Peel Centre Drive, Brampton worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.
Interview: Our recruitment process will be completed with video conference technology.
If this opportunity matches your qualifications and experience, please apply on-line.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.
How to Apply
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