Full-Time Market Engagement Manager
Job Description
TRC creates and implements sophisticated and innovative solutions to the challenges facing America’s energy markets and infrastructure. A national energy and environmental services organization, TRC provides its services to America’s major industries, utilities, banks, insurance companies and federal, state, and local government agencies.
TRC is seeking a Market Engagement Manager to oversee and manage all sales and outreach for a commercial and multifamily energy efficiency program serving Oregon and Southwest Washington. Through the program, we deliver technical assistance and cash incentives to customers in commercial facilities and buildings to help make electric and natural gas energy efficiency upgrades possible.
The direct efforts of the manager will result in the group’s efficient and effective direct engagement with commercial and multifamily customers and contractors to achieve savings and incentive goals. This position leads the group responsible for identifying and engaging potential program participants. This position is also responsible for encouraging them to complete projects that support energy savings goals, retaining and recruiting contractors, and leading distinct offers. This individual will work closely with the marketing, engineering, and data teams to develop and execute strategic focus on specific market sectors, geographic regions, and traditionally under-served communities.
We seek a Market Engagement Manager who will actively engage, with team support, to design and implement engagement strategies that are culturally responsive and respectful of diverse perspectives. This includes understanding the unique needs and preferences of diverse communities, leveraging cultural assets, and employing inclusive communication approaches to ensure meaningful participation.
TRC is committed to promoting diversity and equity within the clean energy sector. Different backgrounds and perspectives are essential to the utility of the future, and we are working to empower candidates of the global majority, disabled, women, and LGBTQIA2+ persons in the field of energy project management.
Seeking talent in the Portland, OR market with flexible hybrid schedule.
Responsibilities:
Essential functions include:
- Oversight for customer engagement from lead generation to project end
- Oversight of outreach to contractors and partners
- Ensure that leads are tracked and cultivated, and energy efficiency studies and projects are managed to completion
- Examine existing processes and systems, identifying gaps and needs for improvement
- Build and maintain strategic partnerships with a wide range of internal program partners to pursue strategic engagement of specific rural, underserved, and other priority communities as designated by our client.
- Design outreach plans for a variety of programs targeting specific audiences (small business, lighting, multifamily, etc.)
- Collaborate with the marketing team to create and support marketing strategies (targeting high potential prospects and priority communities).
- Work with the marketing team to develop materials, identify industry segments or equipment with greatest energy savings potential or need, utilize data mining and analysis to target key customers, and provide the team with data-driven instruction and direction while informing management with data-informed results.
- Build and maintain strategic partnerships with a wide range of external partners (Community Based Organizations, government agencies, distributors, etc.) to ensure delivery of client programs to intended participants.
- Participate in DEI (Diversity, Equity, and Inclusion) Management Team directives and support implementation of AEI (Anti Racism, Equity & Inclusion) practices and team building across departments.
- Create and implement an outreach plan for traditionally underserved communities based on a needs assessment, measures of success and identified requirements for each community.
Qualifications:
Requirements:
- Minimum 4+ years of sales experience
- Minimum 4+ years of project management experience
- Minimum 3+ years of personnel management experience
- Self-driven leader with proven ability to motivate a team, especially a team that is often in the field and covers a large geographic area and multilingual customer base
- Strong customer service skills to include highly effective communication in person, over email, and over the phone
- A team player, able to leverage their team’s experience and market conditions to make informed decisions
- Demonstrated ability to effectively manage people in remote work environments
- A collaborator willing to work with other team leads (e.g., engineering, marketing, operations), respecting the distinct roles each team has while effectively communicating business development needs
- Demonstrated ability to use data analytics to reach target markets
- Excellent time management skills including the ability to run effective and efficient meetings
- Excellent project management skills and ability to streamline processes and methodologies
- Experience developing and/or applying management skills, including workplans, expectation setting, coaching, etc.
- Ability to learn and use a Customer Relationship Management (CRM) system or a similar system to effectively track business development activities
- Proficiency with computer and mobile technology devices
- Ability to develop, introduce and monitor performance metrics to support program goals
- Proficient knowledge of MS Office tools i.e., Outlook, Teams, Excel, Word, and SharePoint
- Demonstrated experience in outreach to communities that are not engaged through traditional mainstream outreach
Desired Skills:
- PMP certification or MBA
- Previous experience with energy efficiency industry or technologies
- Experience with utility-sponsored energy efficiency programs
- Experience and/or understanding of electric utility rates
- Experience and/or existing commercial customer, contractor and vendor relationships within Oregon and SW Washington
- Understanding of electrical energy efficiency calculation and terminology
- Understanding of electrical energy efficiency core technology areas such as HVAC, lighting, motors, and controls
- Experience developing effective communication techniques in multi-lingual communities and environments.
Our Mission
We understand our clients’ goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world’s energy, environment and infrastructure challenges.
Our Vision
We will solve the challenges of making the Earth a better place to live — community by community.
TRC is ranked #16 on ENR’s list of the Top 500 Design Firms in the United States.
Please watch the video below to learn more:
In accordance with local law, the following compensation range is applicable for the job and location associated with this requisition: $116,000-$129,000. Compensation will vary based upon experience, education, skill level, and other compensable factors.
Benefits: TRC offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
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How to Apply
Apply on our website: https://www.trccompanies.com/85 total views, 0 today