Full-Time Retirement Services Account Executive
Job Description
What You’ll Be doing:
- Independently manage a minimum of twenty five (25) accounts. Anticipate client needs. Drive retention and identify opportunities for up-sell.
- Build strong relationships with primary client contacts. Ensure day to day needs are met.
- Prepare and conduct regular plan reviews with clients. Partner with producer to define agendas; coordinate required materials.
- Collaborate cross functionally to ensure successful execution of client deliverables and target Service Level Agreements (SLAs). Be a team player and contribute to a culture of growth.
- Lead client presentations, understanding the various buyers and personalities in the room to lead the discussion productively, flexing as needed.
- Take ownership for accuracy and completeness of overall client documentation (ex: meeting minutes, amendments, etc). Ensure timeliness.
- Manage client project plans and lead client calls. Coordinate vendor, internal, and client resources to ensure successful operation of retirement plans, including plan amendments, plan operations, and compliance tasks.
- Work with vendors to stay current and strategic regarding services, pricing, capabilities, etc.
- Proactively identify challenges and opportunities for improvement. Develop and implement strategies to optimize team performance and achieve client success
- Collaborate with other Account Executives on improvements to elevate clients’ experience by mentoring and coaching Senior Account Managers and Account Managers.
- Other duties and/or responsibilities may be assigned.
What you will bring to the table:
- High level of integrity and ethical standards, maintaining confidentiality and handling sensitive client information appropriately.
- Superior sense of urgency; Demonstrate ability to take initiative, identify areas for improvement, and take necessary actions to drive results.
- Excellent communication skills both verbal and written. Ability to communicate across stakeholders and levels. Excel at taking complex concepts and articulating simply.
- Strong project and task management skill set with an ability to prioritize.
- Exceptional time management skills and the ability to navigate demanding schedules, priorities and high volumes.
- Strong ability to partner and collaborate with peers and leaders.
- Proficient with MS Office and other productivity tools. Be tech forward with a willingness to innovate, disrupt, and learn new tools.
- Thrive at working in a fast-paced environment.
- Adaptable and flexible, capable of pivoting in response to changing priorities and needs. Excellent at multi-tasking and ability to meet deadlines.
- Have a growth mindset and be a continuous learner. Have a passion for retirement and a desire to stay abreast of industry developments.
- Ability to forge relationships and build trust with clients, carriers and internal stakeholders.
- Maintain knowledge of major industry components by reading industry publications and attending conferences.
- Minimum of 7+ years of relevant experience.
Preferred Knowledge, Skills and Abilities:
- General understanding of retirement plan laws and regulations.
- Understanding of retirement plan annual compliance testing and Form 5500 filings.
- Experience consulting on impact of corporate mergers and acquisitions on retirement plans.
- General understanding of retirement plan design, features, and best practices.
- CFA, CFP, QKA, other financial designations a plus.
Required Certificates, Licenses, Registration:
- Series 65 License (preferred or completed within 1 month of start date).
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How to Apply
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