Job Description

The Role

• You’ll manage a caseload, assess the people who use our service and manage their care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health, or their ability to interact socially. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they leave.
• As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families, and communities to be confident about recovery.
• You will support the day to day running of the therapeutic community, ensuring service user needs are met and the best possible care is provided in an environment that promotes a culture of recovery in line with a recovery orientated system of care and the Quality Principles.
• Managing a service user case load, providing end-to-end care co-ordination from admission to discharge planning ensuring care plans meet the needs of both service users and stakeholders. Whilst also being confident to deliver therapeutic groups, activities, and specialised interventions in accordance with the TC manual and the needs of the service.

About You

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• Experience of working with families, and individuals in the substance use sector or related field.
• The ability to be innovative and be flexible to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult protection and safeguarding essentials as you will be working with vulnerable women in a residential setting.

Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

This is a full-time role, acting as maternity cover on a fixed term basis working averaging 37.5 hours per week. You will be expected to work a 4-week rolling rota which includes evening, nights and weekend working. In similar organisations this role may be called; Recovery Worker, Recovery Co-ordinator, Support Worker or similar.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

We encourage and welcome applications from people of all backgrounds and believe it is important to be inclusive of people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as a Therapeutic Worker, please get in touch or apply today.

Your Rewards

• Starting salary of £25,000
• 25 days’ annual leave plus Bank Holidays
• Clinical Supervision
• Brand new refurbished service with staff changing rooms and shower.
• Free Car parking

• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).^[1]

[1] Using protected characteristics in recruitment: Recruitment: hiring someone – Acas

How to Apply

Job Types: Full-Time. Salaries: 20,000 - 40,000.

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