Full-Time Data Evaluation and CRM Director
Job Description
Position Description
Reporting to the Chief Operating Officer, the Data Evaluation and CRM Director is a critical member of the national operations team and plays a key role in ensuring the effectiveness of our growing organization. The Data Evaluation and CRM Director is responsible for leading ANY and its staff in using data to inform the development and implementation of ANY programs and services. The Director will own the collection, analysis, compliance, audit, dissemination and utilization of all ANY data and systems.
The Director will own the administration of ANY’s CRM database – Salesforce. The role will create, update, and manage Salesforce solutions that ensure the successful operation of all programs, will improve all user experiences, and ensure that all ANY staff can reliably and accurately collect and report programmatic data. The Director will serve as a technical project manager and database administrator, and will be responsible for day-to-day support, training, maintenance, and improvement of Salesforce at ANY.
This position will also manage all evaluation activities of the organization and coordinate with all local program sites regarding implementing and maintaining uniform data collection, reporting, utilization and evaluation protocols. The Director will cultivate relationships and position themselves as a proactive manager and thought leader on data, evaluation, and systems excellence at ANY.
How to Apply
Please submit a cover letter and resume to jobs@americaneedsyou.org (subject line: Data Evaluation and CRM Director – Last_Name, First_Name). Please note that your application will not be considered without a cover letter. No phone calls please.191 total views, 0 today