Job Description

Due to our current Manager embarking on their career development journey, Phoenix Futures in Hounslow, West London, have an exciting opportunity to lead the service at Hounslow Alcohol Recovery Community (ARC).

Working 9 to 5, Monday to Friday and based in an NHS site. There is ample parking and is also easily access by multiple bus and train routes. 2 minute walk from Hounslow Central on the Piccadilly Line. This managerial role requires crucial face to face time with the people you line manage.

Benefits

• A competitive salary, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £36,137
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days, and the option to buy/sell leave)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

The Role
As a Service Manager, you will lead the small management team in supporting the team of substance use practitioners and HYPE (Hounslow Young People Engaged) young person workers to provide a substance use service to the borough of Hounslow.

You will collate and prepare data from the service and compile reports and present the data to our partners and commissioners. You will lead on developing the strategy at the service supported by the Head of Services. You will also be responsible for ensuring the team are well trained and take the lead in recruitment and also supervision of the team.

If you would rather prefer to build more skills as a manager before taking charge of the service, we also have a Team Manager vacancy which supports the Service Manager role. If you are an experienced Recovery Worker looking to get into management, we would welcome your application.

About You
To join us as a Service Manager at Hounslow, you will need:

• A desire to work in a management position in a very busy community substance misuse service.
• 2+ years relevant experience of working in health and social care (problematic substance use, mental health or another comparable field)
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. We would advise applying as soon as possible to avoid disappointment.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. There will be a service user panel as part of the interview process. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

How to Apply

Job Types: Full-Time. Salaries: 20,000 - 40,000.

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