Job Description

GENERAL SUMMARY:

Under the direction and guidance of the Assistant Town Manager, develops and manages a comprehensive indoor and outdoor community-wide recreational program for children, young adults, adults, senior citizens and numerous organizations within the Town of Concord. Responsible for maintaining and improving upon the efficiency and effectiveness of all areas under the direction and control of the position. Performs varied and responsible duties requiring a thorough knowledge of departmental operations and the exercise of judgment and initiative in completing tasks, particularly in situations not clearly defined by precedent or established procedures. Incumbent is called upon to handle a significant amount of details, each varying from the other in substance and content, requiring incumbent to approach workload with flexibility.

ESSENTIAL JOB FUNCTIONS:

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

• Plans, directs and coordinates the operations, administration, and activities of the Town of Concord’s Recreation Division, which includes Programs & Events, Swim & Fitness, and Childcare operations. Assists in the formulation and implementation of Division policies, ensuring they are consistent with applicable laws and regulations and with the Town’s overall goals, policies, and expectations. Supervises employees and volunteers involved in the daily operation of Division programs to ensure that all work is performed in compliance with established policies and procedures.

• Plans, organizes and directs a diversified town-wide year-round recreational program for all age groups, including athletic, social and community events, that utilize parks, playgrounds, schools, recreational facilities, pools, and health center facilities. Represents the Division and encourages community/staff engagement via presence at and participation in programs and events, including those held at night and/or on weekends.

• Prepares the Division’s operating and enterprise budgets for the Assistant Town Manager’s consideration; provides input into capital planning requests. Expends funds as authorized and ensures that all purchasing and payrolls are in compliance with laws, regulations, and Town policies. Monitors and controls expenses while effectively communicating expenditure and revenue trends and variances to the Assistant Town Manager. Manages Revolving and Enterprise account financial records and reports.

• Implements and oversees appropriate publicity and advertisement information about the Town’s recreational programs and events; manages and coordinates any marketing efforts in regard to the Beede Swim and Fitness Center operations. Develops community interest in the Town’s recreational offerings and opportunities.

• Carries out various strategic plans set forth by the Town Manager and the Select Board.

• Ensures the safety of employees and program participants via staff training, facility and grounds maintenance, implementation of policies, etc.

• Directs custodial and maintenance operations, including upkeep of recreational facilities and related grounds. Maintains financial records related to Beede Center and other recreational facilities’ operations; prepares financial reports as required.

• Studies the long- and short-range needs of the community for recreational and leisure-time opportunities and facilities; reads market conditions and trends, including those for a self-supporting family swim and fitness center; develops appropriate programs to target needs.

• Provides support to the Recreation Commission and other citizen groups as may be assigned.

• Maintains current professional knowledge and certifications relevant to recreational services through attendance at trainings/conferences, peer association, and review of literature.

• Performs special projects and related responsibilities as initiated and requested.

• Performs other related duties as required, directed or as the situation dictates.

• Regular attendance and punctuality at the workplace is required.

SUPERVISORY RESPONSIBILITY:

Directly supervises the Assistant Recreation Director; oversees the activities and performance of and provides functional oversight to all Division employees, including approximately 20 regular employees, a large seasonal workforce, and a large part-time/limited-status swim and fitness workforce. Carries out supervisory responsibilities in accordance with Concord’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems: and making recommendations to the Assistant Town Manager concerning employee hiring, rewards or discipline.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in recreation/physical education or a related field, plus seven to ten years of recreational management experience; or any equivalent combination of education and experience. Master’s Degree and experience managing a large-scale recreation natatorium/fitness facility preferred.

• Valid motor vehicle operator’s license, with a safe driving record and ability to provide personal vehicle for transportation.

• Current certifications as CPRP (Certified Park and Recreation Professional) and CPO (Certified Pool & Spa Operator).

• Lifeguard and Lifeguard Instructor certification preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent customer service and public relations skills. Ability to communicate effectively and efficiently both verbally and in writing. Ability to deal tactfully, patiently and appropriately with a variety of people, including children, the general public and other agencies.

• Extensive working knowledge of the principles and practices of the recreation industry, its mission, program alternatives, their benefits and requirements and group dynamics. Thorough knowledge of and proficiency in the care of recreation facilities, the use of recreation equipment, materials, tools and other department resources. Working knowledge of multi-pool aquatic facility, procedures and equipment.

• Strong marketing, financial analysis, and business management skills used in the identification, implementation and assessment of community recreational programs, their effective presentation and generation of user revenues to offset operating costs as planned. Strong ability to visualize, develop, prepare and implement long-range operational plans and goals to ensure smooth transitions into seasonal programs.

• Ability to work effectively under time constraints, to delegate responsibilities, and to motivate and work well with a large number of employees.

WORKING CONDITIONS & PHYSICAL DEMANDS:

External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Employee is regularly required to walk, stoop, sit, talk and hear; uses hands to finger, handles, feels or operates objects, tools or controls, and reaches with hands and arms as in picking up paper, books and other common office objects. Employee may frequently lift and/or move objects weighing up to 40 pounds such as books, equipment, supplies, etc. Vision and hearing at or correctable to normal ranges.

Portion of work is performed in a normal office environment, not subject to extreme variations of temperature, noise, odors, etc. Majority of work is performed in a moderately noisy work environment, with constant interruptions. Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished.

Operates computer, printer, video display terminal, typewriter, telephone, copier, and all other standard office equipment requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.  The above is not intended to be an exhaustive list of all responsibilities and duties required.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Municipal and recreation. Salaries: 100,000 and above.

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