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14 Aug 2023

Full-Time Sales Support Assistant I

stevie.petrosky – Posted by stevie.petrosky –  Lansing, Michigan, United States

Job Description

WHAT YOU’LL DO:

  • Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed
  • Execute corrections to existing orders as provided by, sales, accounting, or customer feedback.
  • Communicate late orders to sales leadership, design, and layout staff.
  • Identify and correct any billing errors or issues prior to end of month.
  • May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non-ad department communication.
  • May facilitate & process sales presentations.
  • Generate sales reports and ad schedules.
  • Attend sales training and planning meetings.
  • Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
  • Handles the daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers when they call.
  • Contacts clients as needed regarding, ad materials, pricing, billing.
  • Provide exemplary customer assistance.
  • Adheres to company policy and assigned standards of performance.
  • Other duties as assigned.

WHAT YOU’LL NEED:

  • High School diploma or equivalent required.
  • 0-2 year’s experience in a related field.
  • Some college preferred.

WHAT YOU’LL BRING:

  • Strong Customer Service skills.
  • The ability to read, analyze, and interpret sales demographics information and creative layouts.
  • Must have the ability to generate reports, business correspondence, and presentations.
  • Strong communication skills and the capability to effectively respond to questions from managers, colleagues, and customers.
  • Must have the ability to calculate figures related to the advertising rate packages.
  • Proficient use of Microsoft Office (Excel, Word, Outlook. )
  • Must have the ability to learn new software programs such as ad order entry and customer relations management software.
  • Must have good organizational skills and the ability to meet deadlines.

ADDITIONAL REQUIREMENTS  

  • Must be able to stand or sit at desk for long periods of time
  • Keyboard skills
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How to Apply

Apply on our corporate website at: https://scripps.com/careers/find-a-job/

Job Types: Full-Time. Salaries: Not Disclosed.

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