Full-Time Product Owner (eMSP)
Job Description
SUMMARY
Serves as the customer proxy on one or more Agile teams in Black Knight’s Servicing Technologies Product Innovation (STPI) division for our eMSP product. Articulates and prioritizes technical user stories in the team backlog and manages dependencies in support of STPI’s strategic initiatives. Responsible for accepting the stories as part of the team Definition of Done prior to release.
RESPONSIBILITIES
- Works with Agile Teams to clearly communicate requirements outlined in User Story and Acceptance Criteria
- Manage, organize and refine Team backlog; identify and manage dependencies
- Gathers and analyzes information from multiple sources
- Works with Agile Teams to ensure User Stories meet Definition(s) of Ready and Done and delivering expected quality and value
- Lead user story mapping/refinement sessions
- Decomposes Features into User Stories that clearly articulate the “why” and “what” needs to be completed
- Participates in large group planning sessions and collaborates with other Product Owners
- Assists in prioritization of scope of technical enabler work along with new business functionality
- Support Product Manager in developing product vision, roadmaps and understanding ROI
- Demonstrates servant leadership, team empowerment and self-organization by empowering teammates to solve problems on their own, and cultivate relationships across the organization
- Collaboration with Stakeholders, Program Team, Product Managers, Product Owners, and Teams within the Agile Release Train (ART) to help prioritize and deliver on shared objectives
- Ability to travel up to 10%
- Performs other related duties as assigned
MINIMUM REQUIREMENTS
- Bachelor’s degree or the equivalent combination of education, training and work experience
- Requires 3+ years of Agile product owner, business, technical analysis, or consulting experience
- Ability to travel up to 10%
PREFERRED QUALIFICATIONS
- Mortgage or Financial Technology industry experience
- Familiarity with Black Knight products and services
- Experience with eMSP strongly desired
- Experience with MSP (cash and escrow functionality)
- Experience with OKTA or similar identity management tools
- Experience with rule flow processing
- One or more Agile certifications
- Understands and can demonstrate Agile and/or SAFe principles/practices
- Experience working in ADO in a scaled Agile environment
- Proficiency in defining User Stories and acceptance criteria using GWT format
- Ability to interact with internal stakeholders and be the voice of the customer
- Ability to understand, articulate and document user perspectives
- Ability to understand dashboards, metrics and how data impacts metrics
- Excellent verbal and written communication and presentation skills to technical and non-technical audiences of various levels in the organization
Black Knight carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
How to Apply
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