Job Description

Summary of the Security Officer role

As the Security Officer, your primary duties will be to deliver a welcoming and friendly front-of-house service to the organisation, by ensuring the safety and security of the site and providing excellent customer service to all visitors and contractors.

Reporting to the Security Supervisor, you will be based at our site in Cramlington, Northumberland. You will be required to work in line with our shift pattern. The working hours are: two days 06:00-18:00 and two nights 18:00-06:00, then four days off. There is also an element of flexible cover required.

Your responsibilities

Monitoring and authorising entrance and departure of visitors and contractors and ensure there are no breaches of security or EHS policies and procedures.
Providing main reception cover by answering and directing calls.
Maintaining constant alertness and vigilance whilst on duty, to ensure site security.
Providing a high level of customer service by answering telephone calls, taking messages, dealing with queries and offering assistance to all visitors to security.
Inspect and direct motor vehicles to specified locations for the delivery of goods and materials.
Maintain accurate records of visitor logs and incident logs.
Conduct effective shift handovers.
Embodying our company values, which are: be reliable, be caring, be transparent and be willing.

Requirements for the role

Previous experience within a front-of-house security role is advantageous.
Good communication and customer service skills are essential.
Ability to work without supervision or part of a team.
Must be flexible and able to follow our shift pattern.
Comfortable dealing with potential conflict situations, ensuring minimum disruption.
Adept at using Microsoft Office packages (Word, Excel, Outlook)
Previous knowledge of a roll call system would be beneficial.

How you will be rewarded

We offer a competitive compensation and benefits package including bonus, pension scheme, private healthcare, Engagement Hub, cycle to work scheme, death in service coverage, on-site health and wellbeing support including medical consultations and physiotherapy, 24/7 employee assistance programme, employee referral scheme, sports and social club as well as opportunity for training and further career development.

Why consider Sterling?

Sterling Pharma Solutions is a global contract development and manufacturing organisation (CDMO) with more than 50 years’ experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs). This is complemented by Antibody Drug Conjugate (ADC) research and development bioconjugation services.

We are a fast growing, dynamic business with facilities in the UK, US and Europe, where we employ more than 1300 talented and passionate people who support our customers in bringing new medicines to market, improving and saving the lives of patients.

Our culture and our way of working is what really sets us apart as a business; we aim to deliver an exceptional experience to our customers and our employees. You can expect to be part of a supportive team, all working towards a shared goal: to deliver first-class science and service to our customers every day.

How to apply

If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please contact

Sterling Pharma Solutions is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Be caring. Be transparent. Be willing. Be reliable.

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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