Full-Time Technical Business Consultant II – Escrow
Job Description
THIS POSITION CAN BE FILLED REMOTELY ANYWHERE IN THE US OR HYBRID IN JACKSONVILLE, FL WITH WORK HOURS OF 8:00 AM TO 5:00 PM EST
SUMMARY
Serves as a team contributor with expertise in escrow, taxes, hazard, and/or mortgage insurance products responsible for formulating systems scope and objectives relative to a client organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning MSP. Provides technical consulting on complex projects.
RESPONSIBILITIES
Serves as liaison between end-users and the information technology organization during consulting projects to meet specific client requirements
Expertly researches and documents client needs, technology, or regulations related to system design or enhancements that will impact multiple platforms and/or applications
Creates detailed specifications from which coding and/or configurations will be written
Analyzes system impacts to client environments and procedures and provides recommendations on best practices and changes in technology accordingly
Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained
Conducts a variety of tests such as system, integration, readiness, and acceptance tests
Consults directly with the client and may travel to the client site
May play a key role in the training of client and technical support personnel on enhancements, new systems, or procedures
Performs other related duties as assigned
MINIMUM REQUIREMENTS
Bachelor’s degree or the equivalent combination of education, training, or work experience
Requires 4+ years of analytical and/or technical consulting experience
Expertise in escrow, taxes, hazard, and/or mortgage insurance products within MSP
PREFERRED QUALIFICATIONS
Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
Experience working in a technical client facing role
Proficiency in quality management methods, tools, and technologies
Awareness of system-development protocol
Mortgage industry experience
Knowledge of Black Knight products, services, and capabilities
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
The target pay range for this position typically is $70K to $80K
Black Knight carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
How to Apply
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