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21 Jul 2023

Full-Time Portland in the Streets – Business Support Programs Supervisor (Supervisor I – E)

City of Portland – Posted by CityofPortland Portland, Oregon, United States

Job Description

Portland in the Streets – Business Support Programs Supervisor (Supervisor I – E)

Salary
$94,390.40 – $122,636.80 Annually

Location
1120 SW 5th Ave, OR

Job Type
Regular

Job Number
2023-00969

Bureau
Portland Bureau of Transportation

Opening Date
07/03/2023

Closing Date
7/24/2023 11:59 PM Pacific

The Position

The City of Portland is seeking a Supervisor within the Portland in the Streets Section. This position will oversee the section’s Business Support Programs which includes, but are not limited to, the Outdoor Dining Program, the Film permit program, and the Barricade rental program for special events. This position will also manage a small team of people.

What you’ll get to do:

• Provide leadership, coaching, and training to staff including personal development targets, coaching, and distribution of work.
• Create a positive and supportive work environment; enforce workplace safety; promote an equitable workplace that demonstrates an environment respectful of living and working in a multicultural society.
• Develop and monitor unit performance and identify opportunities for improvement; oversee development of new tasks and responsibilities for programs and projects.
• Ensure that critical unit functions are completed, and tasks and duties assigned to staff are achieved within schedule and budget or progressing as scheduled.
• Communicate the status of programs, projects, and tasks with Bureau/Office management and other related units and make recommendations and adjustments as necessary.
• Assist in the development and administration of the unit’s budget, including cost analysis of programs, projects, and staff.
• Supervise the staff of the Business Support permitting programs, address elevated customer service complaints and concerns.

Who you are:
• Equitable Leader: You have experience as an equitable leader throughout distribution of work, coaching, collaborating, and training your direct reports.
• Program Coordination: You are experienced with program coordination and have strong skillsets to stay on timelines and are detail oriented.
• Organized: You can work on a multitude of tasks and understand/react to various situations in a fast-paced work environment.
• Strong Communicator: You are skilled in communicating to both technical and nontechnical individuals and understand how to adjust your tone towards different audiences.
• Team Builder: You create a positive work environment and create a space where your team members can feel heard as well as supported.
• Problem Solver: You can identify problems early & utilize active listening & effective communication to find resolutions.

About Portland in the Streets Community Use Permitting Section:
The Portland in the Streets programs encourage people to get creative and re-imagine their right-of-way – streets, parking spaces, sidewalk, plazas, etc. – as places to enjoy and engage with the surrounding community. Through Portland in the Streets, Portlanders become stewards of right-of-way space and build community in ways that are meaningful to each individual neighborhood and community. Our Section manages the following permit programs:
• Outdoor Dining Permits
• Film Permits
• Special Event Permits (parades and athletic events)
• Community Event Permits
• Block Party Permits
• Play Streets Lending Library + Pilot Program
• Public Art and Encroachment Permits
• Stewardship Permits

Each of these programs require ongoing coordination and communication with internal and external stakeholders. Our section is made up of a close-knit, supportive team who prioritize bringing these programs to as many Portlanders as possible.

About the bureau:
The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov. The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City’s core values, please click here.

Why work at the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, fertility counseling and resources, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

The City of Portland also participates in the Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer. For more information on the City of Portland’s benefits, please click here.

Work Location
Many positions within the City are designated as hybrid, most hybrid employees will be expected to perform at least half of their work in-person. City Council approved a human resources administrative rule in January 2023, HRAR – 4.045, requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information, click here: https://employees.portland.gov/user/login?destination=/human-resources/people-culture/workplace-framework-and-requirements

To Qualify
Applicants must meet each of the following minimum qualifications. Describe in their responses to the supplemental questions and résumé how their education, training and/or experience, meets each of the following minimum qualifications:

1. Ability to act as an equitable supervisor or lead worker including training, scheduling, workload distribution, and performance evaluation
2. Knowledge of small business-assistance programs, and programs that allow economic development activity in the Right of Way.
3. Experience implementing performance metrics to determine if target objectives and goals are being met
4. Experience developing relationships with external stakeholders and communicating technical information to the public.
5. Experience with project coordination including effective time management, ability to equitably distribute work to staff and ability to monitor the accuracy and quality of work product produced by staff.

The Recruitment Process
An evaluation of each applicant’s training and experience, as demonstrated in their responses to the supplemental questions and résumé, are weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

**PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies**

Recruitment Timeline
Job Posting closes: Monday July 24, 2023
Applications Reviewed: Week of July 24, 2023
Eligible List / Notices Generated: Week of July 31, 2023
Selection Process Begins: Mid-August
Job Offer: September
*Timeline is approximate and subject to change

Applicants must submit responses to the supplemental questions and a professional résumé online, specifically focused on your qualifications for this position as identified in the “To Qualify” section of this announcement in accordance with the following Application Instructions:

• Your responses to the supplemental questions and résumé will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the “To Qualify” section of this announcement.
• Your résumé should support the details described in your responses to the supplemental questions.
• Salary Range/Equity Pay Analysis:  Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application.   It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
• If you are requesting Veteran’s Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the “To Qualify” section above.

All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.

Additional Information
Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans’ Preference: If you are requesting Veterans’ Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans’ Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans’ Preference documentation must be submitted no later than the closing date and time of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here: https://www.portland.gov/bhr/class-comp/language-pay-differential-overview

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month.

Contact Information:

TroyLynn Craft
Senior Recruiter


tr************@po************.gov











An Equal Opportunity/Affirmative Action Employer

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Job Types: Full-Time. Salaries: 80,000 - 100,000.

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