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18 Jul 2023
Full-Time Director of Programs
Job Description
The Director of Programs is responsible for leading the strategy and implementation of Resolution’s Program department, including the Fellow Experience, Partnerships & Programs, Guide Program, and Social Venture Challenges. They will be able to provide both vision for the department and ensure their team is properly resourced to see that vision through. They will be a key member of Resolution’s Leadership Team, and work especially closely with the Development department to engage funders around programmatic work. As the organization looks to the future, this individual will bring a creative and analytical voice to the table for driving the direction of the organization’s growth.
The candidate must have a flexible schedule, and be prepared to join phone and in person meetings earlier and later than regular business hours, including some weekends.
Key Responsibilities
Work collaboratively with organizational leadership, professional staff, and volunteers to lead all parts of Resolution’s programs and support organizational growth as follows:
Organizational Strategy
- Attend Board meetings and work with Board members to ensure alignment on programmatic progress and objectives
- Actively participate in organization-wide strategy discussions, process and policy reviews, and other conversations as a member of the Leadership Team
- Set and manage programmatic budget (as part of overall organization budget)
- Manage the resource needs of the program department and advocate for any needed, additional resources
- Foster a collaborative environment and manage cross-organizational relationships
- Lead special projects as determined by opportunity and need
Department Leadership and Management
- Lead the program department (currently 8 employees), with opportunities for future department growth
- Supervise several direct reports
- Oversee hiring and onboarding of programmatic staff hires
- Provide consistent ad hoc support and feedback to entire team
- Work with the team to set and achieve diversity, equity, and inclusion goals for the department
Partnerships
- Provide strategic direction to corporate / foundation partner relationships and employee engagement
- Work with development team to ensure reporting structures align with Resolution’s impact data and build trackers / reports to track relevant data
- Support Partnerships & Resources team with strategic work around creating new partnerships, engaging existing partners, setting up systems for filling resource needs
- Supervise implementation of a resource platform
Fellowship Strategy
- Lead strategy, with support from the Fellow Experience team, on providing support to Fellows and volunteer mentors, managing challenging issues within the Fellowship, especially issues related to ethics and safeguarding
- Lead strategy on the development and growth of the Accelerating Impact Challenge and/or Resolution Studio (opportunities for existing Fellows working on larger ventures to have additional financial and pro bono support for their work) in partnership with the Partnerships & Resources team
- Work with the Fellow Experience team in building strategies for supporting and communicating with Fellows
- Work with the Program Manager – Fellow Recruitment, in setting Social Venture Challenge priorities, managing host relationships, and supervising day-to-day planning and execution of the competitions to select Resolution Fellows
- Alongside the Guide Program team, set direction and priorities of the organization’s volunteer mentor program, supervising day-to-day planning and execution and supporting the staff who run the program
- Lead strategy for future Fellow convenings and conferences
Impact Evaluation & Data
- Support the Fellow Experience team with setting impact evaluation strategy at Resolution, incorporating and prioritizing development, communications, programmatic, and other organizational needs
- Support the program team in ensuring appropriate changes and updates are made in Salesforce
Other Related Duties, As Requested
Skills, Knowledge and Expertise
- At least seven years of nonprofit program experience with proven success in nonprofit program management (or similar), with at least 10 years of professional experience overall.
- Ability to work successfully in a collaborative environment and manage cross-organizational relationships.
- Prior staff management experience.
- Passionate about young people making an impact, and a commitment to social change and social entrepreneurship.
- Ability to handle sensitive information with discretion and good judgment.
- Excellent interpersonal, written, and verbal communication skills with vigilant attention to detail and demonstrated ability to meet high-quality standards.
- Computer literacy, including extensive knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Suite.
- Commitment to the principles of Inclusion, Diversity, Equity, Access, and Learning (outlined here in our DEI statement: https://resolutionproject.org/dei-statement/).
- Commitment to protecting young people from abuse, per Resolution’s Youth Protection Policy.
Preferred
- Experience leading and/or implementing impact evaluation
- Familiarity/experience with Salesforce or other CRM (training available).
Benefits
Resolution does our best to provide a competitive benefits package to our team. We have standard 35-hour work weeks with the ability to schedule to work half-day Fridays year-round. Full-time Resolution staff members have access to a range of health plans as well as coverage for dental, vision, life, and disability insurance, 100% paid for full-time staff. Full-time staff also have access to generous paid time off, a 401k match, and robust professional development opportunities. In addition, employees may opt into FSA, HSA, TransitChek, and other voluntary insurance policies.
About Resolution Project
At Resolution Project, we see the spark of passion in young people. We work with them to build it into a lifetime of impact. People do not need decades of experience before they can start making a difference in the world. Especially while young, they have the energy, idealism, and ambition to address complex challenges—today. But they need a community that invests and believes in their leadership. Resolution provides this support to young innovators around the world so they can break barriers and ignite meaningful change.
The Resolution Fellowship is the core of our work. To become a Resolution Fellow, young people first compete in our Social Venture Challenge (SVC), pitching ideas for social enterprises in their communities. Those who are selected become Fellows, receiving seed funding and lifelong support. Resolution is there, even if they evolve or pivot from their original ideas, with global resources, mentorship, expertise, and community, along with a growing network of local partners. These components come together to form a proven model that identifies promising young leaders, launches their first ventures, and sticks with them as they grow.
Since our beginning in 2008, Resolution Project has launched and supported the growth of over 600 Fellows, working across six continents and in over 80 countries. Altogether, our Fellows have impacted the lives of more than 4.6 million people around the globe. Through Resolution Project, young leaders receive unmatched guidance and wisdom from a team of partners, volunteers, and innovative peers around the globe. We remain committed—today and always— to all of our Fellows and to expanding our outreach to lower-resourced communities.
Resolution does not discriminate on the basis of race or ethnicity, color, national, social or indigenous origin, ancestry, gender identity, sex or gender (including pregnancy), LGBTQ+ status or sexual orientation, age, religion, creed, physical or mental disability, weight, marital or partnership status, veteran status, military service status, or any other characteristic consistent with relevant legal requirements, in regards to Resolution’s operations or in provision of its Fellowship program.
How to Apply
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