Full-Time Membership Engagement Manager
Job Description
Membership Engagement Manager
Do you have at least 4 years of experience in a membership engagement role?
Are you a great communicator with the ability to communicate effectively with senior stakeholders?
Are you a self-starter, who enjoys working on your own initiative but also thrives in a collaborative environment?
If so, this may be a perfect role for you.
Overview
Our client – the Royal College of Surgeons of England ‘RCS England’ is the professional membership body for surgeons, and it promotes and advances standards of surgical care.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. It is committed to building and maintaining an inclusive and supportive culture, a place where everyone can be themselves and succeed on merit.
We are proud to be engaged by RCS England to work on this fantastic, newly created Membership Engagement Manager role.
- Full-time and permanent role
- Hybrid: home-working blended with working out of the client’s stunning London offices (ca. 2 days a week)
- Starting salary: £37,000 – £40,000 per annum, plus great benefits.
This exciting, varied role sits at the heart of RCS England’s development activity, having a real impact on shaping the way the College communicates with its members.
The new role is a part of the Membership, Marketing and Communications Directorate, which has a clear focus on developing and implementing the College’s 2021 – 2026 membership strategy, forming, and strengthening engagement with members at every stage of their career and adding value to their professional lives. You will play a key role in implementing the strategy, including the development of the membership offer for different career stages, and overseeing the planning, execution, and effectiveness of membership communications.
The successful candidate will work collaboratively with other teams across the organisation to maximise member engagement opportunities, ensuring that benefits and services are packaged and marketed in the most effective way. This role will be critical in identifying member needs and working with other College teams to develop products and services.
Person specification
- A minimum of four years proven experience and demonstrable achievement in a membership marketing or engagement role.
- Experience leading multi-channel marketing and engagement campaigns
- Knowledge of monitoring metrics through using data, statistics, analytics and insight to inform and evaluate activities effectively
- Experience of segmentation and targeting within a customer base
- Best practice expertise in: email marketing; brand, writing engaging and impactful copy for a range of channels; social media and CRM
- Excellent organisational skills, methodical approach to planning and attention to detail
- Excellent written and proof-reading skills
- Ability to use own initiative and prioritise workload and manage own and other conflicting priorities while meeting deadlines
- Flexible approach to working
- Ability to communicate effectively with both internal and external stakeholders
- Excellent team player, with the confidence to contribute to projects and share experiences and expertise with colleagues
- IT Literate: Intermediate Microsoft Word, PowerPoint, Excel and Outlook skills
- Adobe Creative Suite
Interested?
For a confidential conversation with FJWilson Talent, RCS’ recruitment partner for this role, please contact us on 0203 195 3600 to discuss or email us at
re************@fj******.com
to schedule a time to speak.
FJWilson Talent is acting as the employment agency advisor to the client on this appointment.
All applications will be treated in strictest confidence. Our privacy policy is available on our website, fjwilson.com.
This vacancy is being advertised by FJWilson Talent Services. The services advertised by FJWilson Talent Services are those of a recruitment business.
We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the role advertised.
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