Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
This position will assist in all aspects of support, maintenance, and project-based work related to Active Directory Domains. Provide technical assistance with DNS, group policy, replication, domain controller deployment and AD deployment. Typical tasks range from troubleshooting issues across environments, developing processes for support of delegated organizational units, and participating in migrations and integration for project teams. This position will also support the Microsoft ADFS server environment for internal applications.

GENERAL DUTIES & RESPONSIBILITIES
* Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
* Controls user access and passwords.
* Proposes and implements systems enhancements that will improve the reliability and performance of the system.
* Monitors usage and performance.
* Trains personnel on system usage.
* Troubleshoots server, software and hardware issues.
* Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
* Researches, evaluates and recommends software and hardware products.
* Supports Web acce ss and electronic messaging services, and maintains a secure systems environment.
* Provides new hardware specifications to users based on application needs and anticipated growth.
* Performs other duties as required.

EDUCATIONAL GUIDELINES
Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Knowledge of Windows operating system and related utilities and hardware
* Knowledge and skills operating Microsoft Active Directory required
* Knowledge of group policy, replication, and disaster recovery preferred
* Microsoft Active Directory Federation Services server skills preferred
* Must have some scripting experience (Command, VBScript, PowerShell, etc.)
* Knowledge of sto rage management
* Knowledge of TCP/IP
* Knowledge of network monitoring and tools
* Knowledge of technical writing principles and practices
* Skill to effectively analyze and solve problems
* Skill in software installation and maintenance
* Ability to work independently as well as with a team
* Ability to communicate effectively verbally and in writing
* Ability to establish and maintain effective working relationships with employees, vendors, clients and public

JOB FAMILY LEVEL
Entry-level role requiring basic skills with moderate level of proficiency. Considerable knowledge of system design methods and techniques. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex pr ojects to learn through experience. Typically requires up to three (3) years of experience.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

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