Full-Time Analyst, Client Service
Job Description
We’re seeking a future team member for the role of Senior Analyst, Client Service to join our EMEA Contracts team. This role is located in Manchester, United Kingdom – HYBRID
In this role, you’ll make an impact in the following ways:
- Maintains physical and digital records of documents submitted by clients
- Ensures accuracy, completeness of information and the escalation of issues
- Works with senior document custody resources on projects as required
- Liaising with internal teams to resolve issues and client queries
- Participating in process redesign and improvements
- Utilising opportunities for self-development and self-improvement
To be successful in this role, we’re seeking the following:
- High school/secondary school or the equivalent combination of education and experience is required. Bachelor’s degree preferred
- 2-3 years of total work experience preferred
- Attention to detail.
- Good communication skills – both written and verbal.
- Strong desire for excellence with a conscientious approach
- A Team Player with a can do attitude.
- Flexibility.
- Strong client service ethic
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP’s Climate Change ‘A List’
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
How to Apply
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