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27 Mar 2023

Part-Time CONCESSIONS STAND LEAD

TIFF – Posted by Toronto International Film Festival –  Toronto, Ontario, Canada

Job Description

CONCESSIONS STAND LEAD

Permanent

Part-time

Visitor Experience

Reporting to the Senior Manager, Cinemas Operations, the part-time position of Concessions Stand Lead will maintain a high standard of customer service at our concessions stand. The Concessions Stand Lead executes on established protocol of the Visitor Experience department and ensures proper opening, closing, and cash handling procedures are followed. 

RESPONSIBILITIES:

  • Provide excellent customer service to the visitors at TIFF Bell Lightbox
  • Ensures established opening, closing, food handling, merchandising, and cleaning protocols are being followed. Is a point of escalation to the Concessions Attendant in these matters
  • Responsible for the shift’s cash handling procedures.  This includes preparation of tills, cash outs and deposits, and accurate safe management
  • Maintenance of inventory and reporting when inventory levels are low
  • Liaising with internal teams to prepare special event orders
  • Sell food and beverage at the concession stand
  • Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol 
  • Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till
  • Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
  • Maintain knowledge of TIFF Bell Lightbox, its programming, events, and facilities.
  • Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
  • Other duties as assigned

RATE OF PAY:

  • $16.75/Hourly

START DATE:

  • April 17, 2023

MINIMUM REQUIREMENTS:

  • Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
  • Must be available to work each day of the Toronto International Film Festival in September as well as each training day 
  • Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays
  • Must hold a valid Ontario Smart Serve certificate
  • Previous experience with food preparation is an asset
  • Previous experience with a point-of-sale system and cash handling is an asset
  • Proven ability to work effectively with minimal supervision
  • May be required to lift and carry items up to 35lbs
  • Able to communicate fluently in English; knowledge of a second language is an asset.
  • CPR and First Aid training are an asset
  • Interest in film, non-profits, arts and culture is considered an asset
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How to Apply

HOW TO SUBMIT & APPLICATION DEADLINE:
  • All applications must be submitted online through TIFF’s Career Centre.
  • Please upload your cover letter and resumé as one PDF, before the deadline of April 3, 2023 
CLOSING: We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.  Candidates must be legally able to work in Canada at this time. TIFF regrets that it is unable to sponsor employment Visas. Please send any questions via e-mail only to careers@tiff.net. TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.

Job Categories: Equal Opportunities. Job Types: Part-Time. Salaries: Less than 20,000.

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