Job Description

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

POSITION OBJECTIVE:
As part of the Donor Engagement Team, the Community Engagement Manager supports a donor relations program that fosters a culture of appreciation, recognition, accountability, and ongoing engagement with Water For People. This role manages a portfolio of Water For People volunteer Committees and Community Groups located across North America, currently contributing approximately $1+ million a year. For each group, this includes, at a minimum, the development of a funding and recognition strategy, the establishment of effective and efficient processes and communication to support the groups’ efforts, the coordination of events and campaigns, and the management of Water For People’s presence at events, including state and national water and wastewater conferences.

ESSENTIAL JOB FUNCTIONS & DUTIES:
• Manage and collaborate with volunteer groups, including water and wastewater sector Committees as well as Community Groups, to support their own, local outreach efforts that may include, but is not limited to, running advocacy and fundraising events on behalf of Water For People. This will include annual portfolio as well as volunteer group strategy evaluation, iteration, and implementation.
• Manage engagement opportunities, which include, but are not limited to, quarterly newsletter creation and distribution, bi-monthly webinars, and kitted event opportunities.
• Virtual Event management for Champions including the World Water Classic, and other general virtual event needs throughout the department.
• Manage and collaborate partnerships with American Water Works Association and Water Environment Federation to proactively seek opportunity for further engagement. Handle Memorandum of Understanding creation and renewal process, and form and execute recognition strategy.
• Annually review and improve strategy for engagement with and recognition of American Water Works Association as founder of Water For People, including leading and executing annual Founder’s Day recognition event.
• Support on Water For People’s engagement and fundraising strategy as well as presence at the American Water Works Association’s Annual Conference and Exposition (ACE), Water Environment Federation’s Annual Technical Exhibition and Conference (WEFTEC), and other relevant regional sector conferences. This may include proposing and/or executing on fundraising events in conjunction with conferences.
• Co-lead and execute, with the Senior Manager – Corporate & Community Engagement, the annual Champion Workshop, designed to engage Committee volunteers and Workplace Giving
partners in Water For People’s mission while enhancing attendees’ ability to raise awareness about and funds for the organization.
• Co-lead and execute, with support from the Senior Manager – Corporate & Community Engagement, the Kenneth J. Miller Founders’ Award Event (volunteer recognition event) and Hite Award process.
• Collaborate with the Senior Manager – Corporate & Community Engagement, in Workplace Giving on Water For People’s Workplace Giving Program to proactively find synergies across the two portfolios, strengthening the existing partnerships and discovering new prospects.
• Manage and lead logistical planning for Impact Experiences (in-person and virtual): international donor trips to the field to see Water For People’s programming in action. This involves: supporting recruitment of participants, working with global programs staff to plan trip and organize logistics, creating detailed travel resources for participants, contracting and acting as a liaison between Water For People’s travel vendor, and coordinating all communication with participants.
• Coordinate Water For People’s technical volunteering program, the World Water Corps, which encompasses posting assignments to website, leading on recruitment efforts, securing all legal releases from participants, providing additional administrative support, as required, and handling Gift-In-Kind process.
• Manage field speaker requests from water and wastewater sector gatherings, Committee events, and Community Groups including schools, and recruit internally to fulfill these requests for virtual and in-person events.
• Lead for Water For People merchandise online store and manages procurement of promotional items for use by Committees and Community Groups, as well as other colleagues as requested, which includes coordination of shipping requests.
• Serve as presenter and information resource on presentations to diverse audiences, most notably those for Committees and Community Groups, to convey the mission and impact of Water For People. Collaborate with and support colleagues on preparations for presentations for conferences and other events that are of a similar scope.
• Responsible for updating website content, coordinating email creation and distribution on email marketing platform, and creation and management of tasks on project management tool.
• Track and record all donor details, including meetings, interactions, and funding projections using the database Raiser’s Edge.

BEHAVIORS AND COMPETENCIES:
• Connect to Mission – Embrace the Water For People mission and work to align tasks to support mission; align your own behavior with the needs or priorities of the organization and demonstrate commitment to the mission; show respect and composure, publicly admit mistakes, and commit to learn
• Manage through Ambiguity – Deal comfortably with uncertainty; effectively cope with change; can decide and act without having the total picture; balance thinking with action
• Demonstrate Cultural Awareness – Understand and value different perspectives while looking for the common ground; recognize and respect diversity through words and actions; effectively interact, work, and develop relationships with people of various cultural backgrounds
• Action-oriented – Set priorities and take action; have an unwavering commitment to delivering quality work products; recognize needs or opportunities to act; maintain an attitude of open, curious, and proactive learning; continually expanding own area of understanding and expertise
• Sense of Team – Create partnerships and effective working teams; consciously use the informal structures, dynamics, and culture of an organization to get things done; actively share and seek input in decision-making from appropriate sources; show others how their objectives align with own, getting past individual bias; invest in building relationships with others

EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED:
• Bachelor’s degree in marketing, communications, or non-profit management or other related discipline, or equivalent experience is required.
• 2 years of progressively responsible and relevant experience in fundraising and/or volunteer management is required.
• Highly proficient in Microsoft Office Suite, especially adept at creating PowerPoint presentations.
• Fundraising database experience preferred, ideally Raiser’s Edge.
• Excellent written and oral communication, public speaking, organization, and management skills.
• Knowledge of domestic and international water, sanitation, and health sectors is highly desirable.
Don’t meet every single requirement but you are excited about this role? Water For People is committed to building a diverse, inclusive and authentic workplace, so we encourage to apply even if your past experience does not align perfectly with every qualification listed above.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
• Ability to travel domestically and internationally to developing countries, where travel is rugged up to 15%.
• This position has the option to work from an office or remotely. Water For People will seek candidates from any state in the U.S. except for NY, NJ, WA, VT and CA
• Open work environment if choosing to work from the Denver, Colorado Office
• Ability to work outside regular business hours at times to meet with personnel located in other time zones
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
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Salary Range:
Anticipated salary range: $65,000 – 75,000. Actual salary will be determined based on experience and other job-related factors.

Benefits: Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind, and social well-being. To that end, we provide a global Telehealth benefit and a
fitness perk to address your holistic health. Healthy living also includes paid time off and a generous retirement savings plan.
Water For People cannot provide immigration sponsorship for this position.
Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace. During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.
Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. For this position we strongly encourage women and people with disabilities to apply. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:
● Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges
● Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued
● Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities
● Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever

How to Apply

Job Types: Full-Time. Salaries: 60,000 - 80,000.

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