Part-Time Member Services Lead
Job Description
Why Work for the Y?
The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.
Ignite your Passion, Live the Y Cause, and Join our Team!
Would you like to use your leadership and development skills to provide a great experience for others?
As a Member Services Lead, you will focus on a highly satisfying customer service experience. You will assist staff, members, guests, volunteers, and program participants in person and over the phone.
If hired, you will also use your skills to:
- Assist members and guests with information about our membership programs
- Support new member enrollment
- Manage administrative, engagement and membership processes and systems
- Assist with class registration
Are you a good fit?
- You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
- You know how to give great customer service in a fast-paced environment.
- You are a great multi-tasker and problem solver.
- You have excellent written and oral skills.
- You are comfortable with computers and office equipment.
- You are proactive and know how to get things done.
- You have a positive attitude and previous experience with diverse populations.
- Able and willing to complete Child Abuse Prevention training on first day and other online or in-person training as required.
Starting Wage: $14.70+ per hour, depending on qualifications
Hours: Part time, up to 25 hours per week
Benefits: Part-Time employees are supported with the following benefits and perks:
- Flexible scheduling around school and extracurricular activities
- Optional virtual tele-doc, dental and vision benefits
- Employee Assistance Program
- 50% off YMCA Child Care services
- Free Personal YMCA Membership
- Free YMCA 360 Virtual Wellness Membership
- YMCA Program and Merchandise discounts
- Employee Referral Bonus Program
- Paid Sick Leave
- Professional education and certification opportunities
How to Apply
Please apply directly via the hyperlink to our application page!151 total views, 0 today