Full-Time Member Services Director
Job Description
Why Work for the Y?
The Y is a leading non-profit committed to strengthening our community by connecting others to their ultimate potential. We focus on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.
Ignite your Passion, Live the Y Cause, and Join our Team!
Would you like to share your passion for customer service with others? Would you like to use your leadership and development skills to provide a great staff and member experience? As the Member Services Director, you will direct all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of the Welcome Center and Membership.
If hired for this position you will provide leadership and support for the internal and external member experience, create meaningful relationships that promote growth and development, and manage systems and processes to allow access and progression of the mission of the YMCA. You will also meet performance measurement through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill our mission.
At the Y, we strive to draw the most talented leaders to make an impact each day in Pierce and Kitsap Counties and to champion diversity and inclusion in all aspects of work. We invite individuals who are motivated servant leaders to apply to be an active, inspiring part of the team.
Are you a good fit?
- I have a Bachelor’s degree and/or equivalent knowledge and experience in communication, business, or related field that includes supervision, fiscal management, program development, staff and volunteer development.
- I love working with people.
- I know how to give great customer service.
- I am organized, proactive and know how to get things done.
- I am comfortable on a computer.
- I am excited to assist the staff leadership team in reaching annual campaign goals through recruiting campaigners, making personal asks and supporting branch events.
Starting Wage: $21.47+ per hour, depending on qualifications
Hours: Full-Time, 40 hours per week
Benefits: Full-Time employees are supported with the following benefits and perks:
- Medical, Dental, Vision benefit plan options
- YMCA paid Life and Long-term Disability Insurance
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free YMCA Child Care
- Free Family YMCA Membership
- Free YMCA 360 Virtual Wellness Membership
- Paid Time Off (PTO)
- Paid Sick Leave and Paid Extended Leave Plan
- YMCA Program and Merchandise discounts
- Employee Referral Bonus Program
- Professional education and certification opportunities
How to Apply
Apply directly via link: https://cta.cadienttalent.com/index.jsp?POSTING_ID=99272805544&locale=en_US&SRCSEQ=postingSearchResults&SEQ=jobDetails&applicationName=YMCAofPierceandKitsapCountiesReqExt61 total views, 0 today