Job Description

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of racial equity and focused on helping our clients achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

The Chief Program Officer, a senior leader within JVS, oversees all programs and program operations. The CPO is a motivating and inspiring leader who oversees the implementation and execution of strategies and plans to deliver high impact outcomes and a positive experience for JVS clients. The CPO plays a central role in ensuring that JVS programs are successfully achieving our racial equity and economic mobility goals. Balancing compassion with a data-centered approach, the CPO leads and motivates employees to encourage maximum performance toward comprehensive goals and continuous program improvement for the JVS mission and strategy.

In addition to being an essential strategic partner on the Executive Team and a team leader to the 50 staff members that serve on the Programs team, the CPO will engage regularly with JVS partners from the community, government and education in order to create and grow the partnerships that are critical to our high impact services.  JVS is targeting 100x impact by 2032 through direct service, systems change and policy, and the CPO will be a critical agent of transformation in support of a new program delivery structure. The position will report directly to the Chief Executive Officer and is a valued member of the Executive Team.

Scope

• Provide leadership and guidance to JVS program leaders and serve as a strategic thought partner to ensure consistent quality and standardization of practice across all programs
• Work closely with the VP and directors on the implementation, execution, and achievement of outcomes across all programs; use quantitative and qualitative data to elevate and address program performance
• Support the VP and Directors in strategic cultivation of community and employer relationships
• Act as the leader for agency adoption, standardization, and implementation of changes to program delivery and new strategic initiatives
• Engage with community partners, government agencies, and other external stakeholders to represent JVS and build JVS’s presence in the workforce ecosystem
• Participate as a key member of the Executive Management Team to support JVS strategy and program planning
• Collaborate with: Chief Executive Officer, Chief Operations Officer, Chief Strategy Officer, Chief Development Officer, Board, staff, employer and community partners, and funders
• Supervise program leaders, including a VP and 2 directors

Competencies

• Employs a systems approach to management to achieve operational excellence
• A strong, human-centered people manager who sets clear goals and accountabilities, and works with staff to plan and track their progress toward goals
• Execution strength – ability to move from strategy to action
• Experienced in change management
• A tech and data savvy critical thinker, able to leverage and maximize JVS’s considerable data infrastructure to plan and ensure high impact and efficient resource deployment
• Skilled relationship builder with both JVS staff and external stakeholders
• Established experience working with people from diverse backgrounds who consistently exhibits cultural humility
• A productive blend of high EQ along with strong analytical skills that allow insightful analysis of situations
• A creative out of the box problem solver
• An aptitude and appreciation for new systems and processes
• A collaborative, interactive, inclusive and empathetic supervision style, willing to coach and empower employees to take responsible risks and learn from mistakes

Preferred Competencies

• Skilled in recognizing needs and marshaling resources and staff necessary to make an opportunity a reality
• Willing to embrace change and the skill to lead a team through change management processes
• Skilled in both strategic planning and action orientation

Qualifications

• Minimum 7 years progressive management experience as a senior leader of a high performance organization
• Demonstrated success in coaching managers to identify and implement solutions to complex problems
• Demonstrated success in driving to outcomes and leading teams to achieve ambitious goals
• Demonstrated commitment and experience as a mentor, role model and coach to managers
• Demonstrated success in complex revenue environments, managing multiple contract and grant requirements, and substantial previous experience managing government contracts
• Experience in program evaluation and analysis
• Relevant experience related to workforce development

Preferred Qualifications

• Experience with strategy, budget and program evaluation

What We Offer

• Annual Salary: $155,000 – $185,000
• Equitable pay
• 100% covered medical and dental plans for the employee
• Twenty (20) days of PTO +  twelve (12) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $250 Work-From-Home stipend
• This position is remote until further notice with the expectation of returning to hybrid work in our San Francisco office; JVS does not provide relocation packages

JVS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, national origin or disabilities. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

JVS values intersectional racial equity and strives to center people of color, people from working class backgrounds, women and LGBTQ+ people. We strongly encourage applications from people with these identities or who are members of other communities that experience marginalization.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

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