Full-Time Field Application Scientist
Job Description
Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group of more than 350 employees, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health.
We are looking for a highly motivated Field Application Scientist to join our team!
How You’ll Contribute
- Support and manage customer application needs for genomic analysis instrumentation
- Train customers on newest process, kit or instrument release
- Enable customer samples by integrating latest and greatest internal workflows to support new customer applications
- Provide troubleshooting support to customers and interface with internal development groups to resolve customer issues
- Work closely with development teams to provide customer feedback to ongoing projects
- Develop customer process and workflows using library preparation instrumentation
- Perform site readiness meetings for new customers to streamline installation and qualification
- Report, resolve and escalate customer issues and system complaints
- Work with the sales and marketing team to develop and deliver technical product presentations
- Represent our company at customer sites and relevant scientific conferences
Qualifications, Skills, Knowledge & Abilities
- MS/PhD in Molecular Biology, Biochemistry, Biology, Biotechnology, Biomedical Engineering or closely related field with extensive lab experience across multiple life science platforms
- Experience in the generation and/or analysis of genomic data
- Capable of working independently and working remotely
- Able to balance long term company goals with short term deliverables
- Extremely motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team
- Meticulous and detail oriented. Able to follow complex operating procedures.
- Excellent organizational, communication and presentation skills.
- Experience with teaching, training, or mentoring others.
- Field-based role on the West Coast
We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws.
How to Apply
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