Job Description

Newton – Client Onboarding, Transitions and Conversions Specialist
Boston, MA, United States

ID: 18553

Job Description
Company Overview:

The Newton Investment Management Group describes a group of affiliated companies that provide investment advisory services under the brand name ‘Newton’ or ‘Newton Investment Management’. Those companies are Newton Investment Management Ltd, registered in the UK, and Newton Investment Management North America LLC, registered in the US, and both are indirect subsidiaries of The Bank of New York Mellon Corporation (‘BNY Mellon’).
We focus on delivering outcomes for our clients across:

Equity opportunities – including small and mid cap, regional and thematic capabilities
Income – equity, fixed income and multi-asset
Absolute return – fixed income and multi-asset
Multi-asset solutions
Thematic and sustainable strategies
These capabilities are driven by our global investment platform which harnesses both fundamental and quantitative research, alongside a thematic framework and, where appropriate and as applicable, environmental, social and governance (ESG) analysis.

With offices in London, New York, Boston and San Francisco, Newton manages £103 billion of assets (as at 30 Sept 2021). Newton provides discretionary and non-discretionary investment advice to institutional clients, including US and global pension funds, sovereign wealth funds, central banks, endowments, foundations, insurance companies, registered mutual funds, other pooled investment vehicles and other institutions, and, via BNY Mellon, to individuals.

Newton is one of the BNY Mellon Investment Management (BNYM) family of eight boutique investment firms. BNYM IM is the global investment management arm of BNY Mellon, one of the world’s major financial services groups with operations in 35 countries. BNYM IM’s goal is to build and manage investment strategies that address the ever-changing needs of its clients, through a model that offers the best of both worlds: specialist expertise through eight forward-thinking investment firms, offering solutions across every major asset class, backed by the strength, scale and proven financial stewardship of BNY Mellon. The 7th largest asset manager worldwide, with $2.2 trillion AUM (as of 31 March 2021) BNYM IM provides a robust corporate foundation, together with worldwide resources and administrative support, while its investment boutiques are free to concentrate on what they do best – delivering specialist and focused investment performance to clients. This structure encourages an entrepreneurial, focused approach to investment and creates an environment in which each firm can perform and build on its individual experience and strengths in the development of new products.

Our Values:

Trusted: We work in an open and honest way and with transparency. We do what we say we will do and work towards a common goal. We act with honesty and integrity and always do what is right. We make good informed decisions and act in the best interest of Newton and its clients. Our clients trust us to do the right thing.
Collaborative: We work together to create solutions for the benefit of the business and our clients. We recognise diversity and innovation as valuable tools in achieving our goals. We search out new opportunities and ideas by involving the right people in discussions and decision making. We welcome different perspectives in our pursuit of the best possible solution. We work in partnership with our clients.
Open-minded: We consider new ideas and strategies and identify new and different ways of being successful. We are flexible and open to change even when that change challenges our current viewpoint. We welcome different perspectives and diversity of thought to keep our approaches’ innovative and current. We are curious about the opinions of others and recognise their contributions.
Accountable: We take ownership of our role in driving the business forward and meeting our business objectives. We own the explicit decision making process and acknowledge our successes and areas of development as a basis for improvements without blame. We have clear defined roles and work together to ensure hand offs and jointly owned functions are delivered effectively. We are empowered to work autonomously and take pride in our personal contributions.
Purposeful; We share a clear set of goals and strategies and work towards them collectively to fulfil our business objectives. We have a clear set of standards and approaches that provide context and guidance to our purpose. We are deliberate in how we work with our clients and stakeholders differentiating us from our competitors. We operate with clear intent delivering solutions as efficiently and effectively as possible.
Dynamic: We adapt to the changing market conditions and explore new and innovative solutions to support our clients changing needs. We encourage idea generation and progress new ideas and opportunities quickly. We are agile and flexible demonstrating a willingness to change to remain competitive. We are energised, enthusiastic and challenge how and what we do to remain relevant.
Entrepreunerial: We have the conviction to generate new ideas and recognise the need for experimentation and diversity of thought. We are agile and faced paced using effective decision making to agree and drive forward or dismiss and continue to search for a solution. We work with our colleagues, stakeholders and clients to create innovative future proof solutions and deliver them in a timely manner. We think like owners and recognise the personal contribution we make in supporting Newton’s continuing success.

Job Purpose

The Client Onboarding/Transitions/Conversions incumbent will lead client account onboarding/offboarding/change management/other business critical projects, coordinate asset in-kind transfer events, support proprietary commingled funds and maintain broker/custodian documentation requirements and workflows.

Key Responsibilities

Client Onboarding/Transitions/Conversions –

Independently coordinates onboarding project management of new client accounts into systems and handles transitions and conversions for existing accounts.

Serve as an advisor supporting client account onboard/transition/convert to/from a diverse range of organizational products and solutions.

Responsible for overall success of large, complex transitions/conversions ensuring project quality and efficiency.

Leads project management activities for the onboarding/transition/conversion of accounts such as organize calls with stakeholders, documenting progress, planning, issue / risk tracking, scheduling, effort estimation, and other project documentation preparation.

Identifies significant gaps or quality issues in transition processes and makes recommendations for improvement.

Leads complex conversion activities, completes account onboarding/offboarding/existing account set up and maintenance supporting proprietary organizational products including Bank Collective Funds/Hedge Funds/Other Funds.

Fund Support requires an in-depth understanding of custody, transfer agency and fund accounting and processing workflows.

Reviews controls to effectively mitigate risks and resolve problems that arise during the conversion process and fund support.

Marshals firm-wide resources (Product Development, Technology, Operations, legal, Compliance, Investment teams, etc.) to ensure transition/conversion needs are being addressed and develops processes to ensure communication and alignment across teams.

Presents project progress, findings, recommendations and existing workflow analysis to senior business leaders.

Facilitate legal documentation review and completion with internal and external parties for proprietary commingled funds.

Regular review and appraisal of workflows and procedures to provide optimum client experience and appreciation of risk environment.

Provides leadership and recommendations for support and training to assist with documentation, quality review and submission of documents.

Coordinates in-kind transactions for collective funds and separately managed accounts with internal and external parties.

Supports trading documentation and workflow requirements liaising with Legal/Compliance/Operations internally and also with Brokers/Custodian Banks.

Responsible for complex change management projects including process and platform changes. Contributes to the achievement of other objectives within the team.

Leads process improvements based on post-mortem transition analysis

No direct reports. Acts as a Team Lead and provides guidance to less experienced colleagues. Allocates work to and monitors the work quality of others.

Experience and qualifications required:

Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.

7-10 years of total work experience preferred.

Experience in securities, financial services or client-facing or project management roles preferred.

Project Management certifications preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time.

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