Job Description

Job Type: Contract

Contract length : 07 Months

Job Summary:

The Business Support Analyst is responsible for providing analytical support in order to meet the division’s assigned goals and deliverables. This role will perform a variety of in-depth research and analyses to evaluate business conditions, measure performance, identify and track trends and recommend improvements. In addition, this position will lead or participate in efforts to define scope and methodology for projects, develop and administer programs and audit processes and procedures to ensure alignment with regulatory requirements, contractual obligations, laws and government relations.

Essential functions:

• Research and Analysis:
  • Perform a variety of in-depth research and analyses to support the planning, development and measurement of short and long-term business objectives, initiatives and strategies.
  • Prepare budget and costing impact and forecasts to highlight business conditions and trends and identify gaps and improvement opportunities.
  • Research, analyze, maintain, modify, validate and prepare data, information and content used in making business decision. Output is used for forecasting, costing, planning, positioning, trending, measuring, controlling risk, contracting and administration. Present findings and articulate results.
  • Monitor and evaluate the effectiveness of solutions, policies, practices and processes to ensure continuous improvement, good client relations, compliance and adherence to business and system requirements.
  • Recommend improvements to achieve and deliver high quality, value-added services.
• Reporting:
  • Coordinate, produce and distribute a variety of business documents such as reports, system and process documentation, audit results, etc.
  • Design new reports to meet business needs, regulatory agencies, performance improvement efforts and operations.
  • Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for internal audiences.
  • Develop and build internal partnerships to improve communication, coordination, collaboration and effective working relationships within own department
• Project/Program Management:
  • Lead or participate in efforts to define issue and scope of assigned projects, determine approach and methodology.
  • Participate in the development and implementation of consequent strategies and tactics.
  • Provide guidance and assistance to less experienced team members and serve as subject matter expert as appropriate.
  • Administer programs that meet business needs including program development and enhancements.
  • Participate on or lead smaller departmental projects or components of projects. May plan, organize, monitor and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
  • Participate on and/or lead department/divisional workgroups and initiatives
  • Develop and build internal partnerships to improve communication, coordination, collaboration and effective working relationships within own department
• Audit/Compliance/Process Improvement:
  • Participate in audits to ensure the Company’s programs are administered consistently and meet all regulatory requirements, contractual obligations, laws and government regulations as well as organizational policies and procedures.
  • Monitor, maintain and test the Company’s systems that manage business and work processes.
  • Monitor and evaluate the effectiveness of solutions, policies, practices and processes to ensure continuous improvement, good client relations, compliance and adherence to business and system requirements.
  • Recommend improvements to achieve and deliver high quality, value-added services.
  • Produce, edit and distribute a variety of business documents such as reports, system and process documentation, etc.
  • Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for internal audiences.
  • Participate on and/or lead department/divisional workgroups and initiatives
  • Develop and build internal partnerships to improve communication, coordination, collaboration and effective working relationships within own department

Job Requirements:

• Demonstrated knowledge of process and operational workflows and research skills.
• Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications.
• Demonstrated knowledge of continuous improvement methodologies, tools and techniques (data collection, process mapping, data analysis, etc.) for solutions.
• Analytical skills with the ability to collect, organize, evaluate and disseminate significant amounts of information with attention to detail and accuracy.
• Demonstrated ability to effectively negotiate timeframes, commitments and deliverables.
• Ability to translate data into clear, concise information that can be used to support business decisions.

Experience:

• 5-8 years of Professional experience with data analysis, project support, and process improvement.

Education:

• Related Bachelor’s degree or additional related equivalent work experience

How to Apply

Job Types: Temporary.

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