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7 Apr 2022
Full-Time Office Assistant
Job Description
What You’ll Do
- Greets customers of the department, or other personnel by phone, in person or through electronic media.
- Assesses customer needs and explains services, processes, procedures and guidelines.
- Handles requests/transactions or directs the person or matter to the proper sources.
- Assists in resolving problems and ensuring satisfactory customer service.
- Processes forms or applications to ensure accuracy and completeness; computes or verifies data, fees or payments, enters data and forwards or files paperwork.
- Uses a computer and a variety of office software applications including word processing, email, and file management.
- Creates documents in Word or uses predefined templates and form letters.
- Creates or maintains files in Excel and use Access or other databases.
- Operates office equipment such as printers, copy machines, fax machines.
- Serves as liaison with service and vendor personnel.
- Provides direct or indirect assistance.
- Receives mail or correspondence for the work unit or area.
- Opens or reviews correspondence and determines proper disposition.
- Maintains department supplies and inventories.
- Tracks status, orders, purchases, and maintains or distributes supplies as needed.
- Files documents and develops or modifies filing practices, including use of electronic rather than paper records.
- Coordinates, organizes, and takes minutes at meetings, and supports other department activities and functions.
- Performs other related duties as assigned
How to Apply
What We Want From You- Excellent written and oral communication skills
- An attention to detail and excellent organizational skills
- Proficiency in the Microsoft Office Suite (Word, Excel, Outlook) coupled with advanced Excel knowledge
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