Full-Time Membership Ledger Assistant (home working)
Job Description
A fantastic opportunity has arisen to work within the Finance and Membership team at The Property Ombudsman (TPO), we are looking an experienced Sales Ledger Assistant on a contract basis.
Salary: £22,149.30
Full time 9am-5pm Monday-Friday (35 hours per week)
Fixed Term Contract – 6 months
Location: Home based with occasional travel to Salisbury
About us
The Property Ombudsman provides a free, impartial and independent ombudsman service, helping to resolve disputes between consumers and property professionals. We are the largest Ombudsman scheme in the sector and as a not-for-profit organisation we have been providing our service since 1990.
Key Responsibilities
Your day to day responsibilities will include:
- Creating new ledger accounts
- Raising invoices, statements and credits notes on a timely basis
- Dealing with billing queries in a sensitive but efficient manner
- Ensuring that receipts are posted and allocated correctly and promptly
- Credit control duties which will include chasing and collecting unpaid fees
- Processing debit and credit card payments
- Manage the direct debit system
- Building relationships with member agents through email and telephone communication
You will have a passion for delivering great service with sales ledger and/or credit control experience. Excellent verbal and written communication skills, strong administration, and organisation skills with a positive can-do attitude.
You will be capable of delivering quality, consistently and under pressure within quality and output performance targets. Good computer skills and attention to detail are essential in our fast-paced environment. We are looking for a committed team player, who can work well under pressure, supported by a friendly team.
What we are looking for
- Experience of SAGE essential
- High proficiency in Microsoft Excel
- Sales ledger experience and/or credit control experience
- GCSE Mathematics and English (grade C or above)
- Excellent attention to detail ensuring a high degree of accuracy with data
- Good level of other IT literacy – experience using Microsoft Outlook, Word.
- Excellent communication skills, verbal and written
- The ability to prioritise workloads, work to deadlines and manage time efficiently
- Ability to use initiative to make customer-focused decisions
- Able to work as part of a team
- Positive can-do attitude
How to Apply
Applications for this post will be accepted until Friday 11th February 2022 (previous applicants need not apply), however we may close the vacancy before this date if we have received the right level of applicants. If you feel you have the experience and skills for the Membership Ledger Assistant position, please apply now by email to recruitment@tpos.co.uk, or by post to The Property Ombudsman, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP. All applicants must prove they live and have the right to work in the UK. TPO Values Statement TPO values the benefits of diversity and inclusion to society and our service. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. As a result, we are keen to meet people with different and varied experiences and encourage all applicants who feel they have the knowledge and skills to meet our criteria to apply for this role.147 total views, 0 today