Full-Time Trip Coordinator
Job Description
Trip Coordinators provide a key link between sales, our customers and destination operators. The role primarily focuses on operations, ensuring smooth trip execution in destinations around the world, and also includes sales and operator support. Trip Coordinators display an acute attention to detail, have an analytical mind, keep calm under pressure, and are passionate about travel.
Accountabilities:
- Own bookings from confirmation to trip completion
- Support sales by assisting with trip packaging and costing updates
- Create and manage communication platforms for hosts, travelers, TrovaTrip staff and operators
- Finalize pre-departure trip details: sending manifests, flight details, traveler information, guide assignments, arrival/departing transfers and any special requirements
- Lead pre-trip calls with operators, guides and hosts
- Monitor trips during operation, including daily recaps, incident management and ensuring happy hosts
- Collect trip feedback from host and travelers, and action as needed by engaging trip designers, sales and operators
Requirements:
- A passion for travel & learning
- A love for the details
- Process-oriented
- Comfortable multi-tasking in a fast-paced environment
- Solutions-orientated
- Great organizational skills – there are a lot of moving pieces in this role.
- Integrity and a commitment to excellence – these trips are once-in-a-lifetime for our travelers, so it is essential they are designed and operated as such
- An open mind – you will be dealing with people from all over the world and from all walks of life.
Some of our TrovaTrip Perks include:
- Hybrid remote and in-office work options
- Generous Paid Time Off with additional Paid Time Off accrual based on tenure
- Volunteer Paid Time Off
- Trip perk credit vouchers for use on any TrovaTrip anywhere in the world with additional PTO!
- Up to 12 weeks paid parental leave for birthing
- Up to 4 weeks paid parental leave for non-birthing
- Medical, Dental, and Vision Insurance
- 401k Contribution options
- Fun social events for staff and family
- Great office locations on the waterfront in the Pearl District, Portland, OR
About TrovaTrip:
TrovaTrip is a trip management platform dedicated to making travel safer and more accessible to all. Our mission is to enhance lives via meaningful connections, learning, and exploration. Our team of travel enthusiasts lives out our mission daily. TrovaTrip is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, or religion. TrovaTrip considers equal opportunity, diversity, and inclusion to be fundamental to the mission of the company. TrovaTrip benefits include health care, vision, dental, trip perks, paid time off, and retirement savings.
How to Apply
To apply, please visit our career page and apply for the position https://trovatrip.com/jobs. Or you can send your resumes directly to samara@trovatrip.com using the position title as the subject to your email.258 total views, 0 today